Malaysia
Malaysia’s first National Action Plan on Business and Human Rights (2025-2030) was launched on 12 August 2025.
Available NAPs
Malaysia: 1st NAP (2025-2030)
Status
Malaysia’s first National Action Plan on Business and Human Rights (2025-2030) was launched on 12 August 2025.
Process
The process of developing Malaysia’s National Action Plan on Business and Human Rights (herein referred to as NAP) began through national discussions on business-related human rights impacts. In 2010 SUHAKAM, the National Human Rights Commission of Malaysia, hosted a series of roundtable discussions on deepening human rights issues in the logging and plantation sectors. Building on this, in 2015, SUHAKAM launched the Strategic Framework for a National Action Plan on Business and Human Rights, identifying several industries where adverse business-related human rights impacts were evident. The strategic Framework articulated a set of policy objectives and related recommendations, based on the UNGPs, for the Government’s consideration in developing its NAP on BHR.
In 2016, the ASEAN Intergovernmental Commission on Human Rights (AICHR) actively advocated for member states to develop NAPs on BHR, further reinforcing regional momentum. During a national high-level dialogue on BHR in 2019, it the Government announced that it intended to develop a NAP, and BHEUU (Legal Affairs Division of the Prime Minister’s Department) was mandated to operationalise the development.
News flash! In #malaysia where Minister of Laws YB Liew formally announces cabinet decision 2 launch of NAP process on #BizHumanRights! The work begins… @WGBizHRs @liviosarandrea @BizHRAsia @hkaur0304 @edmundbon @ProfSuryaDeva pic.twitter.com/NffCXThp7B
— Sean C. Lees (@seanclees) June 24, 2019
To support BHEUU’s mandate, a national steering committee on the NAP, chaired by the Minister in the Prime Minister’s Department (law), was established and met for the first time on 6 July 2021. Three technical committees were formed for the thematic areas of governance, labour, and environment. The process aligned with the five-step approach outlined in the UN Working Group’s guidance on BHR. BHEUU also organised Malaysia’s first and second national conferences on BHR in 2021 and 2023.
Between July 2022 and June 2023, an NBA was conducted. This was published in 2024 (see below for more information) As part of the NBA process ,on 27 July 2022, CALR (Collective of Applied Law & Legal Realism), SUHAKAM and BHEUU hosted the first consultation on BHR, focusing on migrants, irregular migrants, refugees and asylum seekers, with participation from CSOs, NGOs, and grassroots organisations.
It was reported in October 2023, that the Minister in the Prime Minister’s Department (Law and Institutional Reform) Datuk Seri Azalina Othman Said committed to developing a comprehensive National Business and Human Rights Action Plan (NBHRAP) 2025-2030 to boost economic growth while championing the welfare of the people. This commitment was made at conference on Malaysia’s Baseline Assessment on Business and Human Rights, which was held in collaboration between BHEUU, United Nations Development Programme (UNDP), SUHAKAM and Delegation of the European Union to Malaysia.
In August 2025, the National Action Plan was published for the period 2025-2030.
Stakeholder Participation
The NAP was developed through collaboration between BHEUU, the Ministry of Human Resources (KESUMA), the Ministry of Natural Resources and Environmental Sustainability (NRES), SUHAKAM, UNDP, and other relevant stakeholders. Inputs were also provided by the Malaysian Anti-Corruption Commission (MACC) to support the governance component. A dedicated working group, comprising BHEUU, SUHAKAM, and the respective lead agencies, oversaw the drafting process.
Stakeholder engagement sessions were conducted between August 2024 and March 2025, and a key component of the development phase was an online public consultation on the Zero Draft of the NAP, facilitated via the BHEUU website from 7-28 February 2025.
Transparency
Information on the NAP timeline is included within the NAP itself. In the NAP, there is a list of organisations and individuals who provided feedback and comments on the Zero Draft of the NAP, as well as a list of meetings and consultations between August 2024- Match 2025. Information included is the date, title of meeting, and whether it was a consultation or a workshop.
National Baseline Assessment (NBA)
- Published in 2024 and available here.
- Developed to inform the development of Malaysia’s NAP on BHR. It mapped out the current level of implementation of the UNGPs and highlighted key gaps to be addressed.
- Conducted by a multi-stakeholder team of lawyers, academics, and experts led by Edmund Bon Tai Soon of AmberBON Advocates.
- The assessment drew on desk research, literature review, stakeholder consultations, interviews, and focus group discussions. Primary focus was given to the overarching themes of governance, labour, and the environment.
Follow-up, monitoring, reporting and review
The Malaysia NAP will be implemented over a five-year period, 2025-2030. Output indicators are provided for all actions under Pillar 1 and Pillar 3. The implementation strategies draw on existing masterplans, action plans, and established mechanisms. To monitor progress on BHR actions, the BHRWG will lead the development of a stakeholder-based framework and mechanism to track progress over the next five years.
The NAP also sets out several immediate actions and key strategies, covering governance, stakeholder consultations, business readiness assessments, training, and legal reforms, to support and monitor effective implementation. These actions are expected to begin within one year of the NAP’s launch.
Stakeholders views and analysis on the NAP
Additional resources
Bernama, ‘National action plan on business and human rights expected to be launched in 2025- Azalina’. 10 December 2024.
International business times, ‘Charting a Responsible Future: Malaysia’s National Action Plan on Business and Human Rights 2025-2030’. 4 September 2025.
LHAG, ‘[ESG] Malaysia’s National Action Plan on Business and Human Rights’, 12 February 2025
New Straits Times, ‘National action plan on business, human rights to be launched in 2025’. 10 December, 2024
Pressreader, ‘NAP-BHR expected to be launched in 2025’. 11 December 2024.
Agriculture sector
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
HUMAN RIGHTS OBLIGATIONS
No.: G1.30
Action: Assess the feasibility of the adoption of mandatory human rights and environmental due diligence (mHREDD) by businesses of difference sectors and sizes and clarify how due diligence is applied.
Output Indicator(s):
• Evidence, insights and recommendations are developed on the applicability of mHREDD using a phased approach, starting with high-risk sectors (i.e. energy, carbon and extractives, agrobusiness and plantations, mining, construction and manufacturing) then extending to all sectors.
Collaborative Partner(s): BHEUU
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
No.: G3.9
Action: In the context of SLAPP, BHEUU reverse the legal burden of proof from those affected to the State and business for BHR-related litigation and enhance the range of defences available to defendants.
Output Indicator(s):
• Enactment of Anti-SLAPP legislation that underscores the rights of affected communities and ensures mechanisms for robust discovery.
• The specific experience of Indigenous Peoples is recognised in SLAPP-related legislation, pertaining the use and ownership of native ancestral lands.
• The legal framework is extended to include all communities affected by corporate harms, including farmers and small-scale fishers
Collaborative Partner(s): BHEUU
Children’s rights
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
FOUNDATIONAL
No.: G1.2
Action: Conduct an assessment on removing the reservations to CEDAW, CRC and CRPD.
Output Indicator(s): Evidence, insights and recommendations are developed on the effects and potential outcomes of removing the existing reservations to the conventions, which include an examination of constitutional gaps as well as the social norms that underpin related laws.
Collaborative Partner(s): Chief Government Security Officer Minister’s Department (CGSO); BHEUU, JPM; Criminal Law Reform Committee (CLRC)
No.: G1.3
Action: Review the legal and constitutional gaps related to the Child Act 2001 [Act 611] and the Persons with Disabilities Act 2008 [Act 685] in alignment with the CRC and the CRPD, especially on protection against discrimination, right to education and birth registration.
Output Indicator(s):
- Evidence, insights and recommendations are developed to guide further alignment with international standards and best practices.
- Policymaking is guided by an improved understanding of the constitutional gaps as well as the social norms that underpin these laws.
Collaborative Partner(s): KPWKM
ANTI-BRIBERY AND-CORRUPTION
No.: G1.15
Action: Introduce data management CGSO and treatment guidelines for Government agencies.
Output Indicator(s):
- Introduction of a Data Leakage Protection System, which includes data management and treatment guidelines.
- These tools demonstrate the prevention of data leakages and reinforce privacy measures for data related to children, young people and other marginalised communities.
Collaborative Partner(s): CGSO
No.: G1.17
Action: Review and strengthen the Communications and Multimedia Act 1998 [Act 588] and Online Safety Act 2025.
Output Indicator(s):
- Evidence, insights and recommendations are developed related to children’s digital rights and online protection.
- Laws are strengthened by modernising the crime of child sexual exploitation and abuse, reinforcing corporate accountability for mitigating online risks and embedding safety by design.
Collaborative Partner(s): Ministry of Communications
No.: G1.18
Action: Review and strengthen the Consumer Protection Act 1999 [Act 599]..
Output Indicator(s):
- Evidence, insights and recommendations are developed to bring the law up to date in the context of the right to safe goods (especially for children and young consumers), accessibility to product or service information and the right to seek redress in unfair commercial practices.
Collaborative Partner(s): Ministry of Domestic Trade and Cost of Living
PROCUREMENT, INVESTMENT AND TAX
No.: G1.20
Action: Establish clear regulations governing public procurement activities.
Output Indicator(s):
- Enactment of a Government Procurement Act that applies to all public procurement processes.
- Laws are clarified on the protection of human, labour, children’s, and environmental rights throughout procurement processes.
Collaborative Partner(s): Ministry of Housing and Local Government; Local authorities (PBT)
UNGP PILLAR 2
No.: G2.1
Action: Adopt robust human, labour, children’s, and environmental rights policies aligned to international standards with transparent and effective budgets for implementation throughout the company’s entire supply chain.
No.: G2.2
Action: Conduct regular, transparent and genuine HREDD assessments on own operations and across the supply chain to ensure that the company does not cause or contribute to, and is not linked to, adverse impacts on human, labour and children’s rights.
UNGP PILLAR 2
No.: G2.6
Action: Embed and implement due diligence as it pertains to children’s rights.
UNGP PILLAR 3
No.: G3.3
Action: Increase the availability of mobile courts as an additional mechanism to oversee legal disputes for communities living in the interior.
Output Indicator(s):
- Evidence, insights and recommendations are developed to support the establishment of additional mobile courts.
- Information on accessing mobiles courts is disseminated among at-risk communities, ensuring the active participation of women, children and young people, older persons, persons with disabilities and Indigenous Peoples in the legal process.
Collaborative Partner(s): BHEUU
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
FORCED LABOUR, CHILD LABOUR, AND OTHER FORMS OF LABOUR EXPLOITATION
No.: L1.5.
Action: Enhance the enforcement of all relevant provisions on forced labour, child labour and other forms of labour exploitation based on the ILO Indicators of Forced Labour.
Output indicator(s):
- Number of trained labour inspectors increased, especially in sectors employing migrant workers and other groups vulnerable to forced labour and child labour.
- Revisions to labour rights protection frameworks are proposed that consider the challenges of enforcement related to domestic work.
- List of blacklisted agencies is updated and published frequently
Collaborative partner(s): KESUMA
No.: L1.9.
Action: Facilitate documentation for children of migrant workers whether through facilitating safe access to birth registration processes or a joint documentation exercise with the relevant diplomatic missions for undocumented children.
Output indicator(s):
- Policies or procedures are adopted that enable safe and non-discriminatory access to documentation services for migrant children.
- Number of migrant families assisted in safely accessing national birth registration services for their children.
Collaborative partner(s): MOHA; National Registration Department
UNGP PILLAR 2
No.: L2.8
Action: Take proactive steps to prohibit and prevent child labour, particularly for companies operating in high-risk industries.
UNGP PILLAR 3
No.: L3.3
Action: Enhance the capacity of State grievance-handlers to effectively mediate and address grievances received from workers, including migrant workers and young workers and children.
Output Indicator(s):
- Increased number of effective trainings at the state level on mediating and addressing worker grievances, with clear learning outcomes.
Collaborative Partner(s): KESUMA; State authorities
No.: L3.11
Action: Launch nationwide worker socialisation and engagement programmes that aim at building worker confidence and trust and encourage the use of non- State and non-judicial grievance mechanisms.
Output Indicator(s):
- Engagement programmes are organised across Malaysia, starting with high-risk sectors.
- Engagement programmes have considered specific invisible barriers faced by women, migrant workers, persons with disabilities, young workers and children and other vulnerable communities including language, norms, cultural traditions, and social or gender-linked vulnerabilities.
Collaborative Partner(s): KESUMA; State agencies; businesses; IGOs
No.: L3.12
Action : I La Increase social support and interventions for vulnerable migrant and refugee workers, including young workers and children, experiencing domestic violence and labour exploitation.
Output Indicator(s):
- Access to social support in the form of counselling, legal aid and shelter is increased among migrant and refugee workers, as well as young workers and children.
Collaborative Partner(s): KESUMA; State agencies; businesses; IGOs; labour and children’s rights advocates
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
FOUNDATIONAL
No.: E1.4
Action: Develop child-sensitive, gender-responsive and disability-inclusive measures to advance the human rights of children to a healthy environment.
Output Indicator(s):
- Policies and programmes are developed or enhanced to integrate child-sensitive, gender-responsive, and disability inclusive environmental protections.
Collaborative Partner(s): KPWKM; NRES
Conflict-affected areas
The Malaysia NAP does not make explicit reference to conflict-affected areas.
Construction sector
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
HUMAN RIGHTS OBLIGATIONS
No.: G1.30
Action: Assess the feasibility of the adoption of mandatory human rights and environmental due diligence (mHREDD) by businesses of difference sectors and sizes and clarify how due diligence is applied.
Output Indicator(s):
- Evidence, insights and recommendations are developed on the applicability of mHREDD using a phased approach, starting with high-risk sectors (i.e. energy, carbon and extractives, agrobusiness and plantations, mining, construction and manufacturing) then extending to all sectors.
Collaborative Partner(s): BHEUU
Corporate law & corporate governance
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 2
No.: G2.7
Action: Include as part of the company’s code of ethics and conduct, the duty of directors to assess and consider key human rights concerns when making decisions on the business operations of the organisation at every stage.
No.: G2.11
Action: Set targets and increase training among the board of directors, management, and employees of the company on the responsibility to respect human rights (including labour and children’s rights) and support awareness-raising programmes for consumers, contractors, suppliers and communities.
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
FOUNDATIONAL
No.: E1.8
Action: Conduct a study to introduce anti-greenwashing legislation and enhance consumer protection.
Output indicators:
- Evidence, insights and recommendations related to the adoption of anti-greenwashing legislation are used to guide policymaking and legal measures, integrating corporate penalties and legal liabilities as well as consumer protection mechanisms.
Collaborative partner(s): NRES; KPDN; IGOs
Corruption
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
FOUNDATIONAL
No.: G1.7
Action: Establish a permanent and independent body to oversee appointments to anti-corruption and oversight institutions.
Output Indicator(s):
- A mandated body to oversee appointments, such as a parliamentary select committee, is established that is permanent, independent and provided with sufficient resources to perform their functions effectively.
Collaborative Partner(s): Parliament of Malaysia
“On good governance and corporate accountability, bribery and corruption remain major hindrances to a rights-based governance framework by weakening law enforcement and undermining institutions. This erodes public trust in the rule of law and distorts public spending, signalling to rightsholders that acute power differences are at play, leaving them vulnerable to well-resourced public institutions, individuals and business actors. Ultimately, the erosion of good governance not only raises the cost of doing business but also impairs the state’s ability to fulfil its human rights obligations. The Government’s comprehensive plans to uphold the principles of the rule of law, improve good governance and create a clean business environment is championed in the National Anti-Corruption Plan (2019 – 2023) (NACP) and more recently, in the NACP’s successor, the National Anti-Corruption Strategy (2024 – 2028) (NACS). To this end, the objective of the NAPBHR is to reinforce these international and national commitments to good governance efforts.”
ANTI-BRIBERY AND-CORRUPTION
No.: G1.9
Action: Reinforce the implementation of the United Nations Convention against Corruption (UNCAC), especially on anti-corruption policies and practices.
Output Indicator(s):
- Evidence, insights and recommendations are developed that define entry points to accelerate the implementation of key provision under UNCAC, reinforcing corporate or private sector governance as a key component of state-based anti-corruption measures.
Collaborative Partner(s): Malaysian Anti-Corruption Commission (MACC)
No.: G1.10
Action: Identify measures to improve Malaysia’s ranking in the corruption Perceptions Index (CPI) by Transparency International.
Output Indicator(s):
- Key measures are implemented that contribute to Malaysia’s CPI ranking by 2033.
Collaborative Partner(s): MACC
Data protection & privacy
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
ANTI-BRIBERY AND-CORRUPTION
No.: G1.14
Action: Assess the implementation of the Personal Data Protection (Amendment) Act 2024.
Output Indicator(s):
- Evidence, insights and recommendations are developed related to mandatory appointment of a Data Protection Officer (DPO), compulsory data breach notifications, and improved data portability rights.
Collaborative Partner(s): Ministry of Digital, Department of Personal Data Protection
No.: G1.15
Action: Introduce data management CGSO and treatment guidelines for Government agencies.
Output Indicator(s):
- Introduction of a Data Leakage Protection System, which includes data management and treatment guidelines.
- These tools demonstrate the prevention of data leakages and reinforce privacy measures for data related to children, young people and other marginalised communities.
Collaborative Partner(s): CGSO
No.: G1.16
Action: Develop guidelines on cross-border data transfers to ensure the protection of personal data.
Output Indicator(s):
- A guideline is developed and socialised that comprehensively considers social risks related to international data transfers and compels uptake by businesses.
Collaborative Partner(s): Ministry of Digital, Department of Personal Data Protection
No.: G1.17
Action: Review and strengthen the Communications and Multimedia Act 1998 [Act 588] and Online Safety Act 2025.
Output Indicator(s):
- Evidence, insights and recommendations are developed related to children’s digital rights and online protection.
- Laws are strengthened by modernising the crime of child sexual exploitation and abuse, reinforcing corporate accountability for mitigating online risks and embedding safety by design.
Collaborative Partner(s): Ministry of Communications
HUMAN RIGHTS OBLIGATIONS
No.: G1.28
Action: Assess and map out coordination gaps and areas of overlapping jurisdiction between ministries, and federal and state governments or agencies.
Output Indicator(s):
- Recommendations are proposed to improve coordination and resolve jurisdictional issues and weak enforcement of laws related to labour, social protection, climate change and environment, and digital safety.
Collaborative Partner(s): BHEUU; related sectoral agencies, State Governments
Development finance institutions
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 2
No.: G2.9
Action: Investors, development banks and lending institutions should define high-risk activities involving human rights risks and strongly encourage companies or project proponents to conduct HREDD and risk assessments before they invest in, or provide financing to, these enterprises
Energy sector
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
HUMAN RIGHTS OBLIGATIONS
No.: G1.30
Action: Assess the feasibility of the adoption of mandatory human rights and environmental due diligence (mHREDD) by businesses of difference sectors and sizes and clarify how due diligence is applied.
Output Indicator(s):
- Evidence, insights and recommendations are developed on the applicability of mHREDD using a phased approach, starting with high-risk sectors (i.e. energy, carbon and extractives, agrobusiness and plantations, mining, construction and manufacturing) then extending to all sectors.
Collaborative Partner(s): BHEUU
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
FOUNDATIONAL
No.: L1:3
Action: Enhance protection of the rights of workers, including the participation of workers in trade unions, to guarantee decent work, social protection, training opportunities and job security in the Just Energy Transition.
Output indicator(s):
- Tripartite dialogues are convened to address human and labour rights challenges related to the Just Energy Transition.
- Revisions to labour rights protection frameworks are proposed that consider transition-related impacts.
Collaborative partner(s): KESUMA; Ministry of Energy Transition and Water Transformation (PETRA); energy sector; trade unions.
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
ENVIRONMENTAL RIGHTS GOVERNANCE AND ACCOUNTABILITY
No.: E1.12
Action: Assess how businesses integrate comprehensive human rights and environmental impact assessments into energy transition projects.
Output indicator(s):
- Evidence, insights and recommendation are developed that highlight implementation gaps and key areas of focus for the energy sector and are used to guide policy amendments.
Collaborative partner(s): NRES; PETRA; Ministry of Economy; CSOs
ENVIRONMENTAL JUSTICE
No.: E1.25
Action: Ensure the meaningful participation of EHRDs in Just Transition policy development.
Output Indicator(s):
- Formal mechanisms or platforms are created for EHRDs to participate in Just Transition decision-making processes.
- Stakeholder engagement dialogues, forums or workshops are held, centring EHRDs and communities.
- Federal or state-level policy drafts are publicly disclosed for comments and feedback from EHRDs and the general public.
Collaborative Partner(s): NRES; PETRA; Ministry of Economy; SUHAKAM; CSOs; EHRDs
Environment & climate change
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
PROCUREMENT, INVESTMENT AND TAX
No.: G1.20
Action: Establish clear regulations governing public procurement activities.
Output Indicator(s):
- Enactment of a Government Procurement Act that applies to all public procurement processes.
- Laws are clarified on the protection of human, labour, children’s, and environmental rights throughout procurement processes.
Collaborative Partner(s): Ministry of Housing and Local Government; Local authorities (PBT)
HUMAN RIGHTS OBLIGATIONS
No.: G1.28
Action: Assess and map out coordination gaps and areas of overlapping jurisdiction between ministries, and federal and state governments or agencies.
Output Indicator(s):
- Recommendations are proposed to improve coordination and resolve jurisdictional issues and weak enforcement of laws related to labour, social protection, climate change and environment, and digital safety.
Collaborative Partner(s): BHEUU; related sectoral agencies, State Governments
UNGP PILLAR 2
No.: G2.1
Action: Adopt robust human, labour, children’s, and environmental rights policies aligned to international standards with transparent and effective budgets for implementation throughout the company’s entire supply chain.
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
FOUNDATIONAL
No.: E1.1
Action: Facilitate multistakeholder dialogue and negotiations on the inclusion of the environment in the Malaysian Constitution and ensuring the Constitutional protection of environmental rights.
Output indicators:
- Multistakeholder dialogues and policy consultations are conducted to advance the decision-making process on the constitutional Right to a Clean, Healthy and Sustainable Environment.
- A legal framework is developed that proposes the constitutional recognition of environmental rights in line with developments in ASEAN and Malaysia’s regional position and in response to the SDGs.
Collaborative partner(s): BHEUU; NRES; MOFA
No.: E1.2
Action: Review and address normative gaps in the existing environmental legal framework (e.g. lack of legally binding obligations on corporate environmental due diligence).
Output indicators:
- Evidence, insights and recommendations and provide proposed updates or amendments to environmental laws in line with international standards.
- Legal reform on environmental rights is underpinned by a participatory and inclusive climate governance approach.
Collaborative partner(s): NRES
No.: E1.3
Action: Introduce provisions for legal reforms to ensure transparency, accountability and compliance in meeting Net Zero 2050 ambitions (e.g. mandatory corporate climate disclosures, carbon pricing mechanisms).
Output indicators:
- New or amended laws or regulations are introduced to further support enforcement efforts in meeting Net Zero targets, particularly in the context of corporate compliance. Reform measures are enhanced that define emission reduction pathways and quantify the emissions reduction potential for each mitigation measure.
Collaborative partner(s): NRES
No.: E1.5
Action: Strengthen national water management policies by integrating environmental protection and human rights-based approaches, particularly in areas where improvements are needed.
Output indicators:
- Recommendations are proposed to embed human and environmental rights protection in the National Water Policy 2024 and Water Sector Transformation 2040 initiative.
- Emphasis on sustainability is strengthened by underscoring community participation in water governance, especially in the context of water-intensive industries.
Collaborative partner(s): PETRA
ENVIRONMENTAL RIGHTS GOVERNANCE AND ACCOUNTABILITY
No.: E1.6
Action: Introduce and apply the polluter pays principle (PPP)8 as an effective deterrent for business misconduct.
Output Indicator(s):
- Regulatory instruments and enforcement measures are implemented that clearly apply the PPP, including imposing substantial fines, environmental taxes, or remediation orders on polluting businesses.
Collaborative Partner(s): NRES; MOF; KPDN (SSM); KPKT
No.: E1.7
Action: Socialise the precautionary principle among businesses.
Output Indicator(s):
- Up-to-date information and guidance on the precautionary principle is developed and disseminated widely among businesses.
Collaborative Partner(s): NRES; MOF; KPDN (SSM); KPKT
No.: E1.8
Action: Conduct a study to introduce anti-greenwashing legislation and enhance consumer protection.
Output indicators:
- Evidence, insights and recommendations related to the adoption of anti-greenwashing legislation are used to guide policymaking and legal measures, integrating corporate penalties and legal liabilities as well as consumer protection mechanisms.
Collaborative partner(s): NRES; KPDN; IGOs
No.: E1.9
Action: Review the application of EIAs and assess its effectiveness in environmental protection in both urban and rural settings.
Output Indicator(s):
- Evidence, insights and recommendations are developed to inform continuous improvements to the EIA process through procedural, methodological, and technical approaches.
Collaborative Partner(s): NRES; KPDN; IGOs
No.: E1.10
Action: Provide free and easy public access to EIA reports and supporting documentation before development projects begin, in both urban and rural settings.
Output Indicator(s):
- Establish a centralised, free and publicly accessible Document Retrieval System with alternative retrieval mechanisms, ensuring that information is easily consumed and available in both English and Bahasa Malaysia.
- EIA reports are published an appropriate amount of time prior to the start of projects to enable meaningful community deliberation and updated or revised EIA reports are made available during an appeals process to prevent procedural manipulation.
- Businesses effectively demonstrate through documented eort that they have exhausted all means to ensure communities have received EIA reports, understand them, and have responded freely and collectively.
Collaborative Partner(s): Department of Environment (DOE); businesses; CSOs; IGOs;
No.: E1.11
Action: Build the capacity of the DOE and other relevant federal and state agencies and departments by providing effective human, technical and financial resources.
Output Indicator(s):
- Implementation budgets and capacity building measures are increased at the state-level to ensure functions are performed effectively.
Collaborative Partner(s): NRES
No.: E1.12
Action: Assess how businesses integrate comprehensive human rights and environmental impact assessments into energy transition projects.
Output indicator(s):
- Evidence, insights and recommendation are developed that highlight implementation gaps and key areas of focus for the energy sector and are used to guide policy amendments.
Collaborative partner(s): NRES; PETRA; Ministry of Economy; CSOs
SUSTAINABLE FOREST MANAGEMENT AND LAND AND MARINE BIODIVERSITY
No.: E1.13
Action: Strengthen commitments that reinforce the pledge to maintain at least 50 per cent of Malaysia’s land mass under forest and tree cover.
Output Indicator(s):
- Interagency or cross-sectoral coordination mechanisms are formalised, with budgets allocated or access to financial mechanisms increased.
- New or revised policy instruments are implemented and enforced to protect forests and maintain tree cover, including at the state level.
- Coverage (in hectares) of forested land secured through policies, gazettement, or legal protections.
Collaborative Partner(s): NRES; IGOs
POLLUTION, WASTE MANAGEMENT AND PLASTIC CIRCULARITY
No.: E1.15
Action: Develop standards of conduct related to the full lifecycle of plastics and its impact on environmental and human rights.
Output Indicator(s):
- Comprehensive and standard guidelines are developed, applicable to all sectors, in line with international standards on plastic pollution and plastic waste management.
- Guidelines and other information materials are disseminated widely, tailored by type of business.
Collaborative Partner(s): NRES; CSOs; IGOs
CLIMATE CHANGE GOVERNANCE
No.: E1.17
Action: Swiftly implement and operationalise the Climate Change Act.
Output indicators:
- Regulations, guidelines, institutional frameworks, and other policy instruments are enacted to support enforcement of the Climate Change Act, recognising the special contexts of Sabah and Sarawak.
- Implementation measures are demonstrated to be holistic, inclusive and based on collaborative and participatory approaches, encompassing end-to-end strategies from national target setting, establishing the governance structure through the formation of a regulatory entity, financial provisioning, and reporting and monitoring.
Collaborative partner(s): NRES; State governments and agencies; IGOs; CSOs
No.: E1.18
Action: Identify and address regulatory gaps to ensure that all necessary and non-retrogressive measures are in place to prevent, reduce and control climate change and pollution, and ensure the conservation of biodiversity and ecosystem restoration.
Output indicators:
- Evidence, insights and recommendations are developed that effect amendments to regulations, institutional frameworks, guidelines and other policy instruments and support enforcement related to climate change, pollution, biodiversity protection and ecosystem restoration.
Collaborative partner(s): NRES; PETRA; State governments and agencies; IGOs; CSOs
No.: E1.19
Action: Enhance access to information on climate change and the inter linkages with human rights.
Output indicators:
- Develop communications and knowledge materials (or other types of media) by collecting accurate, evidence-based information on high-carbon emitting business activities and the impacts of these activities on human rights in the context of climate change.
- Information materials are disseminated widely to all stakeholders, including at the state level.
Collaborative partner(s): NRES; PETRA; State governments and agencies; IGOs; CSOs
ENVIRONMENTAL JUSTICE
No.: E1.20
Action: Implement the UNDRIP within Malaysia’s current legislative and policy framework.
Output indicators:
- Regulations, institutional frameworks and other policy and programmes are implemented to support enforcement of UNDRIP, recognising the special contexts of Sabah and Sarawak.
- Guidelines and protocols are developed, accompanied by trainings, on the application of UNDRIP in policy and decision-making.
- Indigenous representatives are formally included in the implementation process at both federal and state levels.
Collaborative partner(s): Ministry of Rural and Regional Development (KKDW); JAKOA; SUHAKAM; related State agencies; IGOs; CSOs; Environmental and Human Rights Defenders (EHRDs)
No.: E1.25
Action: Ensure the meaningful participation of EHRDs in Just Transition policy development.
Output Indicator(s):
- Formal mechanisms or platforms are created for EHRDs to participate in Just Transition decision-making processes.
- Stakeholder engagement dialogues, forums or workshops are held, centring EHRDs and communities.
- Federal or state-level policy drafts are publicly disclosed for comments and feedback from EHRDs and the general public.
Collaborative Partner(s): NRES; PETRA; Ministry of Economy; SUHAKAM; CSOs; EHRDs
UNGP PILLAR 2
FOUNDATIONAL
No.: E2.1
Action: Expressly define and incorporate environmental and human rights within company operations. Businesses should adopt an environmental and human rights charter that is aligned with international standards and best practice, approved and acknowledged by their highest management and guided by the most up to date expert advice and analyses. The charter should also set clear expectations for all employees, business partners and other parties relevant to the business.
No.: E2.2
Action: Adopt holistic policies that commit businesses towards mitigating greenhouse gas emissions (GHG) and addressing climate-related human rights risks and impacts. Such policies should be drafted with the input of all stakeholders, centred around affected communities, and be made publicly available.
No.: E2.3
Action: Refine procurement policies to emphasise climate and environmental dimensions and the need for effective due diligence. Businesses’ procurement practices should be aligned with recognised international benchmarks to ensure consistency and credibility. Periodic policy revisions are equally crucial and must be conducted to ensure procurement practices stay relevant and contribute positively to equity and sustainability objectives.
No.: E2.4
Action: Strengthen and improve voluntary carbon emissions disclosure mechanisms as part of the transition to a mandatory framework. Carbon emissions disclosures will only be effective if there is a standardised and uniform framework for measuring emissions which can be independently audited and verified. Studies on the market response to disclosures and voluntary or mandatory measures would be highly beneficial to improve such market mechanisms.
No.: E2.5
Action: Publicly disclose carbon emissions information in full to enable a meaningful examination of compliance to national regulations and targets. Disclosures should reflect the realities on the ground as far as possible, complete with key operational challenges, linkages to potential and actual harms to communities and outcomes on corporate responses.
No.: E2.6
Action: Review and update environmental standards on the worst polluting industries in line with the latest guidelines by the World Health Organization (WHO) and other expert bodies. These standards should be made legally binding, timebound and enforceable, with a clear definition of worst polluting industries. Further, a review should prompt improvements to the First Schedule and Second Schedule of the EQA.
No.: E2.7
Action: Identify, prevent, mitigate and account for how the company addresses actual and potential adverse climate change-related impacts on vulnerable groups, including those resulting from production-related and consumption-related activities and those connected to their value chains and global operations.
ACCESS TO REMEDY
No.: E3.1
Action: Establish a specialised body such as the National Green Tribunal (NGT) in India or the Land and Environment Court of New South Wales in Australia, tasked with adjudicating environment-based litigation and capable of delivering time-sensitive decisions.
Output Indicator(s):
- An environmental adjudication body, such as a tribunal, is legally established that has the required mandate, functions, expertise and experience to promote rightsholders’ ability to hold business accountable for environmental rights harms.
- The institutional mechanism enables effective ADR pathways on environmental disputes; specialised responses and accessible procedures for women, youth, and children; provisions for legal aid for communities who cannot afford or access legal resources; access to independent or technical experts; and the use of local languages of members of the impacted community.
Collaborative Partner(s): BHEUU; NRES; SUHAKAM; AIAC; JBG; Bar Council
No.: E3.4
Action: Establish or enhance Businesses business-led non-judicial and routinised grievance mechanisms, with a specific focus on addressing environmental human rights matters.
Output Indicator(s):
- Comprehensive and robust corporate grievance mechanisms are developed that are accessible, accountable, transparent, adaptive and proactive, with a specific focus on addressing environmental human rights matters.
Collaborative Partner(s): Businesses
Equality & non-discrimination
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
FOUNDATIONAL
No.: G1.3
Action: Review the legal and constitutional gaps related to the Child Act 2001 [Act 611] and the Persons with Disabilities Act 2008 [Act 685] in alignment with the CRC and the CRPD, especially on protection against discrimination, right to education and birth registration.
Output Indicator(s):
- Evidence, insights and recommendations are developed to guide further alignment with international standards and best practices.
- Policymaking is guided by an improved understanding of the constitutional gaps as well as the social norms that underpin these laws.
Collaborative Partner(s): KPWKM
No.: G1.4
Action: Conduct an assessment related to the enactment of an Anti-Discrimination Against Women Act in alignment with CEDAW.
Output Indicator(s):
- Evidence, insights and recommendations are developed on the effects and potential outcomes of enacting an Anti- Discrimination Against Women Act.
- The assessment demonstrates how the State and private sector’s obligations under CEDAW are domesticated (including access to remedy) and ensures that equality in the workplace is a matter justiciable in the courts.
Collaborative Partner(s): KPWKM
DIVERSITY, EQUITY AND INCLUSION (DEI)
No.: G1.26
Action: Implement interventions supporting care work, family-friendly and inclusive policies in the workplace for both the public and private sectors.
Output Indicator(s):
- Guidelines are developed on establishing inclusive policies related to breastfeeding support, affordable and quality childcare, flexible working arrangements, maternity and paternity leave, protections against all forms of discrimination, and structured accommodations for persons with disabilities.
- Evidence, insights and recommendations related to the adoption of care work, family-friendly and inclusive policies are used to guide policymaking, starting with the public sector.
Collaborative Partner(s): KPWKM; MOHR, PSD
“While reservations remain on CEDAW, Malaysia should foundationally review policy areas where non- discrimination and equality standards fall short, to be in line with the constitutional right of equal protection under the law”
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
SOCIAL PROTECTION AND RIGHT OF ASSOCIATION AND COLLECTIVE BARGAINING
No.: L1.11
Action: Enhance the protection of gig workers from unfair labour practices, through the enactment and implementation of a Gig Workers Bill.
Output Indicator(s):
- Legal or regulatory KESUMA reform measures are enacted to address labour vulnerabilities of gig workers.
- Basic worker rights are secured in the form of social security benefits such as health insurance and retirement plans, work injury compensation, the right to unionise and collectively bargain and anti- discrimination protections.
Collaborative Partner(s): KESUMA
No.: L1.12
Action: Promote equitable access to employment for vulnerable workers including women, persons with disabilities and older persons.
Output Indicator(s):
- Engagement sessions with vulnerable workers are organised to identify targeted solutions that increase their access to a living wage, nondiscriminatory career promotions and other work benefits.
Collaborative Partner(s): KESUMA, KPWKM
UNGP PILLAR 2
No.: L2.12
Action: Demonstrate that no restrictions, penalties, sanctions or any other forms of retaliation or reprisal are imposed on or taken against workers for joining and participating in a trade union of their choice. This means genuinely safeguarding workers’ fundamental right to freely associate and organise without fear of discrimination, harassment or unfair treatment by employers.
UNGP PILLAR 3
No.: L3.7
Action: Establish grievance mechanisms with the active participation of workers, centring gender and diversity in the formation of grievance committees or departments and related remediation processes.
Output Indicator(s):
- Grievance mechanisms are established or revised to include workers in the design and application.
- Adequate and up-to-date anti-discrimination and gender sensitivity training for all personnel are conducted, especially those handling grievances and remediation processes.
- Independent, gender-sensitive investigations of violations are provided, addressing gender-linked power imbalances during dispute resolution processes.
Collaborative Partner(s): Businesses
Export credit
The Malaysia NAP does not make explicit reference to export credit.
Extractives sector
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
HUMAN RIGHTS OBLIGATIONS
No.: G1.30
Action: Assess the feasibility of the adoption of mandatory human rights and environmental due diligence (mHREDD) by businesses of difference sectors and sizes and clarify how due diligence is applied.
Output Indicator(s):
- Evidence, insights and recommendations are developed on the applicability of mHREDD using a phased approach, starting with high-risk sectors (i.e. energy, carbon and extractives, agrobusiness and plantations, mining, construction and manufacturing) then extending to all sectors.
Collaborative Partner(s): BHEUU
Extraterritorial jurisdiction
A NATIONAL ACTION PLAN ON BUSINESS AND HUMAN RIGHTS IS ESSENTIAL TO MEET OUR HUMAN RIGHTS OBLIGATIONS
“Malaysia’s NAPBHR 2025 – 2030 therefore aspires to become a milestone in the Government’s journey to strengthen its efforts, initiatives and practices in safeguarding human rights. It aims to fulfil the following: Protect human and environmental rights by enforcing measures to ensure businesses adopt human rights-based approaches in their activities, employment practices, and throughout their supply and recruitment chains, both domestically and abroad.”
Finance & banking sector
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
HUMAN RIGHTS OBLIGATIONS
No.: G1.31
Action: Institutionalise human rights as a key requirement for banks, investment firms, lenders and other financial institutions through the implementation of HREDD
Output Indicator(s):
- Inclusion of HREDD requirements in the regulatory framework for the financial sector.
- HREDD guidelines for financial institutions are developed and disseminated.
Collaborative Partner(s): MOF; BNM
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 2
No.: G2.9
Action: Investors, development banks and lending institutions should define high-risk activities involving human rights risks and strongly encourage companies or project proponents to conduct HREDD and risk assessments before they invest in, or provide financing to, these enterprises.
Fisheries and aquaculture sectors
No.: G3.9
Action: In the context of SLAPP, BHEUU reverse the legal burden of proof from those affected to the State and business for BHR-related litigation and enhance the range of defences available to defendants.
Output Indicator(s):
- Enactment of Anti-SLAPP legislation that underscores the rights of affected communities and ensures mechanisms for robust discovery.
- The specific experience of Indigenous Peoples is recognised in SLAPP-related legislation, pertaining the use and ownership of native ancestral lands.
- The legal framework is extended to include all communities affected by corporate harms, including farmers and small-scale fishers
Collaborative Partner(s): BHEUU
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
SUSTAINABLE FOREST MANAGEMENT AND LAND AND MARINE BIODIVERSITY
No.: E1.14
Action: Advance efforts to transform industrial fisheries and prevent harmful impacts of business activities on small-scale fishers and fish workers in the context of climate change.
Output Indicator(s):
- Evidence, insights an recommendations are developed that highlight policy gaps and operational challenges and inform reform measures for equitable fisheries management.
- Participatory approaches are applied and institutionalised, directly involving fisherfolk and fish workers.
Collaborative Partner(s): (KPKM); Department of Fisheries Malaysia (DOF); IGOs; CSOs
POLLUTION, WASTE MANAGEMENT AND PLASTIC CIRCULARITY
No.: E1.16
Action: Produce and socialise BHR knowledge materials for the fisheries sector.
Output Indicator(s):
- Develop communications and knowledge materials, with community participation, about the effects of pollution on the marine environment caused by business activities and make it accessible to fisherfolk and other affected communities.
- BHR trainings on marine pollution for authorities are conducted with clear learning outcomes.
Collaborative Partner(s): KPKM; DOF; State agencies; IGOs; CSOs
Forced labour & modern slavery
A NATIONAL ACTION PLAN ON BUSINESS AND HUMAN RIGHTS IS ESSENTIAL TO MEET OUR HUMAN RIGHTS OBLIGATIONS
What is the risk of inaction?
[…]
“Forced labour sanctions and export restrictions: Labour rights violations have already led to foreign sanctions. Without decisive action to eliminate forced labour, Malaysia risks broader sanctions or loss of preferential trade status. In practical terms, entire industries could see diminished demand as global buyers seek clean supply chains. This would undercut Malaysia’s export-led growth and undermine the livelihoods of countless law-abiding businesses. Consequences extend beyond individual firms; they threaten Malaysia’s image as a moderate nation and active member of the UN. Inaction would signal a toleration of exploitation.”
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
The State Duty to Protect Human Rights
“In Malaysia, fundamental rights at work are impeded by numerous challenges, including allegations of modern slavery, encompassing incidences of forced labour, child labour and other forms of labour exploitation. Labour issues continue to highlight the critical intersection between business activity and human rights, revealing the complexities of balancing economic growth with ethical labour practices” […] “The Government has implemented various initiatives under KESUMA to address labour issues and promote fair and ethical working conditions. This is evidenced by the establishment of strategic frameworks such as the National Action Plan on Forced Labour (NAPFL) 2021-2025 that underscores Malaysia’s commitment to eliminate the use of forced labour in any and all forms by 2030, aligning with international standards such as the ILO Forced Labour Convention, 1930 (No. 29) and the Protocol of 2014 to the Forced Labour Convention, 1930 (P029).” […]
FOUNDATIONAL
No.: L1.2.
Action: Align the Employment Act 1955 [Act 265], the Sabah Labour Ordinance [Cap 67] and the Labour Ordinance Sarawak [Cap 76] on the issue of forced labour, consistent with ILO Protocol of 2014 to the Forced Labour Convention, 1930 (No. 29).
Output indicator(s):
- Multistakeholder consultations are organised to support the legislative harmonisation process.
- Legal provisions are revised or introduced that ensure all three labour laws equally address the prevention and protection against forced labour and the provision of remedy.
Collaborative partner(s): KESUMA; State governments and agencies
FORCED LABOUR, CHILD LABOUR, AND OTHER FORMS OF LABOUR EXPLOITATION
No.: L1.5.
Action: Enhance the enforcement of all relevant provisions on forced labour, child labour and other forms of labour exploitation based on the ILO Indicators of Forced Labour.
Output indicator(s):
- Number of trained labour inspectors increased, especially in sectors employing migrant workers and other groups vulnerable to forced labour and child labour.
- Revisions to labour rights protection frameworks are proposed that consider the challenges of enforcement related to domestic work.
- List of blacklisted agencies is updated and published frequently
Collaborative partner(s): KESUMA
No.: L1.6
Action: Strengthen the implementation of national laws related to public housing and migrant workers’ accommodations, such as the Workers’ Minimum Standards of Housing and Amenities Act 1990 [Act 446] and relevant provisions under the Local Government Act 1976 [Act 171] .
Output Indicator(s):
- Operational relationships between federal and state agencies and local authorities are effectively aligned through enforcement operations, compliance reviews or joint inspections.
- Evidence, insights and recommendations are developed based on a survey on Standard Operating Procedures (SOPs).
Collaborative Partner(s): KESUMA ; KPKT; State governments or authorities
No.: L1.7
Action: Address the implementation gaps related to recruitment agencies’ processes and prohibit the charging of recruitment fees or related costs to migrant workers in line with ILO standards.
Output Indicator(s):
- Enforcement actions are taken against agencies violating recruitment regulations.
- Up-to-date guidance on the Employer Pays Principle and zero-cost policy is developed for recruitment agencies (and their business partners) and workers.
Collaborative Partner(s): KESUMA
No.: L1.8
Action: Review bilateral agreements or Memorandums of Understanding (MOUs) with countries of origin to include enhanced provisions related to the rights, benefits, and welfare of migrant workers and ensure responsiveness to labour market requirements.
Output Indicator(s):
- Increase the number of multistakeholder consultations informing bilateral negotiations, ensuring the inclusion of CSOs and workers’ rights advocates.
- Summary of signed MOUs are published for existing and new agreements.
Collaborative Partner(s): KESUMA
No.: L1.9.
Action: Facilitate documentation for children of migrant workers whether through facilitating safe access to birth registration processes or a joint documentation exercise with the relevant diplomatic missions for undocumented children.
Output indicator(s):
- Policies or procedures are adopted that enable safe and non-discriminatory access to documentation services for migrant children.
- Number of migrant families assisted in safely accessing national birth registration services for their children.
Collaborative partner(s): MOHA; National Registration Department
UNGP PILLAR 2
No.: L2.10
Action: Do not retain migrant workers’ passports, contracts or other identity documents, and respect their freedom to leave, change employment or to return to their countries of origin.
- UNGP PILLAR 3
No.: L3.2
Action: Establish an industry-based funding mechanism for purposes of worker remediation in cases of violations of the ILO Indicators of Forced Labour.
Output Indicator(s):
- Tripartite engagement sessions are convened to develop and pilot a sectoral compensation scheme for high-risk sectors.
Collaborative Partner(s): KESUMA business association; trade unions
Freedom of association
BACKGROUND AND CONTEXT
“[…] Human rights provisions in the Federal Constitution related to business and human rights are: […]
2. Freedom of Speech, Assembly and Association:
Citizens have the right to express their opinions, assemble peacefully and form associations. While these rights are subject to limitations in the interest of national security, public order or morality, the Constitution provides a basis for the exercise of civil liberties.”
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
FOUNDATIONAL
No.: L1.1
Action: Conduct a study that addresses the gaps between labour laws and national policies, and international labour standards including challenges faced by the government and businesses on ratifying international conventions
Output indicator(s):
- Provide evidence, insights and recommendations on Conventions below:
- C87 – ILO Freedom of Association & Protection of the Right to Organize Convention, 1948;
- C97 – ILO Migration for Employment Convention (Revised), 1949;
- C189 – ILO Domestic Workers Convention, 2011; C
- 190 – ILO Violence and Harassment Convention, 2019;
- ICESCR.
- Collaborative partner(s): KESUMA
No.: L1.3
Action: Enhance protection of the rights of workers, including the participation of workers in trade unions, to guarantee decent work, social protection, training opportunities and job security in the Just Energy Transition.
Output indicator(s):
- Tripartite dialogues are convened to address human and labour rights challenges related to the Just Energy Transition.
- Revisions to labour rights protection frameworks are proposed that consider transition-related impacts.
Collaborative partner(s): KESUMA; Ministry of Energy Transition and Water Transformation (PETRA); energy sector; trade unions.
SOCIAL PROTECTION AND RIGHT OF ASSOCIATION AND COLLECTIVE BARGAINING
No.: L1.13
Action: Provide financial and technical support for the professionalisation of trade unions.
Output Indicator(s):
- Number of trade KESUMA unions receiving financial and technical support to enhance their skillsets for them to represent their members more effectively.
Collaborative Partner(s): KESUMA
UNGP PILLAR 2
No.: L2.11
Action: Promote the meaningful and active participation of workers, trade union representatives, and civil society actors in social dialogue, company-led sustainability initiatives, multistakeholder engagements, and social audits. Their selection should be conducted through transparent and fair processes to ensure credibility and effectiveness. Businesses must also safeguard against any form of reprisals for their participation.
No.: L2.12
Action: Demonstrate that no restrictions, penalties, sanctions or any other forms of retaliation or reprisal are imposed on or taken against workers for joining and participating in a trade union of their choice. This means genuinely safeguarding workers’ fundamental right to freely associate and organise without fear of discrimination, harassment or unfair treatment by employers.
No.: L2.13
Action: Promote fair, transparent, legitimate, and impartial grievance and remediation policies and mechanisms to receive and act on labour-related complaints and grievances. These policies and mechanisms should be accessible to external parties, including individuals, business partners, governmental institutions, worker representatives, trade unions or worker organisations and CSOs. There should be complete and regular disclosures of the grievances raised with specific updates on actions taken.
Garment, Textile and Footwear Sector
BACKGROUND AND CONTEXT
“[…] Human rights provisions in the Federal Constitution related to business and human rights are: […]
2. Freedom of Speech, Assembly and Association:
Citizens have the right to express their opinions, assemble peacefully and form associations. While these rights are subject to limitations in the interest of national security, public order or morality, the Constitution provides a basis for the exercise of civil liberties.”
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
FOUNDATIONAL
No.: L1.1
Action: Conduct a study that addresses the gaps between labour laws and national policies, and international labour standards including challenges faced by the government and businesses on ratifying international conventions
Output indicator(s):
- Provide evidence, insights and recommendations on Conventions below:
- C87 – ILO Freedom of Association & Protection of the Right to Organize Convention, 1948;
- C97 – ILO Migration for Employment Convention (Revised), 1949;
- C189 – ILO Domestic Workers Convention, 2011; C
- 190 – ILO Violence and Harassment Convention, 2019;
- ICESCR.
- Collaborative partner(s): KESUMA
No.: L1.3
Action: Enhance protection of the rights of workers, including the participation of workers in trade unions, to guarantee decent work, social protection, training opportunities and job security in the Just Energy Transition.
Output indicator(s):
- Tripartite dialogues are convened to address human and labour rights challenges related to the Just Energy Transition.
- Revisions to labour rights protection frameworks are proposed that consider transition-related impacts.
Collaborative partner(s): KESUMA; Ministry of Energy Transition and Water Transformation (PETRA); energy sector; trade unions.
SOCIAL PROTECTION AND RIGHT OF ASSOCIATION AND COLLECTIVE BARGAINING
No.: L1.13
Action: Provide financial and technical support for the professionalisation of trade unions.
Output Indicator(s):
- Number of trade KESUMA unions receiving financial and technical support to enhance their skillsets for them to represent their members more effectively.
Collaborative Partner(s): KESUMA
UNGP PILLAR 2
No.: L2.11
Action: Promote the meaningful and active participation of workers, trade union representatives, and civil society actors in social dialogue, company-led sustainability initiatives, multistakeholder engagements, and social audits. Their selection should be conducted through transparent and fair processes to ensure credibility and effectiveness. Businesses must also safeguard against any form of reprisals for their participation.
No.: L2.12
Action: Demonstrate that no restrictions, penalties, sanctions or any other forms of retaliation or reprisal are imposed on or taken against workers for joining and participating in a trade union of their choice. This means genuinely safeguarding workers’ fundamental right to freely associate and organise without fear of discrimination, harassment or unfair treatment by employers.
No.: L2.13
Action: Promote fair, transparent, legitimate, and impartial grievance and remediation policies and mechanisms to receive and act on labour-related complaints and grievances. These policies and mechanisms should be accessible to external parties, including individuals, business partners, governmental institutions, worker representatives, trade unions or worker organisations and CSOs. There should be complete and regular disclosures of the grievances raised with specific updates on actions taken.
Gender & women’s rights
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
FOUNDATIONAL
No.: G1.2
Action: Conduct an assessment on removing the reservations to CEDAW, CRC and CRPD.
Output Indicator(s): Evidence, insights and recommendations are developed on the effects and potential outcomes of removing the existing reservations to the conventions, which include an examination of constitutional gaps as well as the social norms that underpin related laws.
Collaborative Partner(s): Chief Government Security Officer Minister’s Department (CGSO); BHEUU, JPM; Criminal Law Reform Committee (CLRC)
No.: G1.4
Action: Conduct an assessment related to the enactment of an Anti-Discrimination Against Women Act in alignment with CEDAW.
Output Indicator(s):
- Evidence, insights and recommendations are developed on the effects and potential outcomes of enacting an Anti- Discrimination Against Women Act.
- The assessment demonstrates how the State and private sector’s obligations under CEDAW are domesticated (including access to remedy) and ensures that equality in the workplace is a matter justiciable in the courts.
Collaborative Partner(s): KPWKM
DIVERSITY, EQUITY AND INCLUSION (DEI)
No.: G1.25
Action: Implement gender responsive budget-tagging among ministries and agencies.
Output Indicator(s): Percentage of national budget that is tagged for gender responsiveness
Collaborative Partner(s): MOF;KPWKM
No.: G1.26
Action: Implement interventions supporting care work, family-friendly and inclusive policies in the workplace for both the public and private sectors.
Output Indicator(s):
- Guidelines are developed on establishing inclusive policies related to breastfeeding support, affordable and quality childcare, flexible working arrangements, maternity and paternity leave, protections against all forms of discrimination, and structured accommodations for persons with disabilities.
- Evidence, insights and recommendations related to the adoption of care work, family-friendly and inclusive policies are used to guide policymaking, starting with the public sector.
Collaborative Partner(s): KPWKM; MOHR, PSD
No.: G1.27
Action: Strengthen existing mechanisms to increase women’s participation in the boardroom and workforce.
Output Indicator(s):
- Gender-sensitive policies are revised or introduced to promote women’s participation in the boardroom and workforce environment, and digital safety.
- The ambition for women’s participation on boards is raised and target increased for Public Listed Companies (PLCs).
Collaborative Partner(s): BursaMalaysia; Securities Commission Malaysia; KPWKM
HUMAN RIGHTS OBLIGATIONS
No.: G1.29
Action: Deliver BHR education and capacity building for state government agencies and businesses to improve enforcement.
Output Indicator(s):
- Coverage of capacity building sessions successfully conducted at the state level for both the public and private sectors.
- Scope of BHR issues covered affecting key stakeholders including women, children and youth, older persons, persons with disabilities, Indigenous Peoples, migrant populations, asylum-seekers, refugees, stateless communities, undocumented groups, and other marginalised communities.
Collaborative Partner(s): BHEUU; SUHAKAM; related federal agencies; State Governments
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
SOCIAL PROTECTION AND RIGHT OF ASSOCIATION AND COLLECTIVE BARGAINING
No.: L1.12
Action: Promote equitable access to employment for vulnerable workers including women, persons with disabilities and older persons.
Output Indicator(s):
- Engagement sessions with vulnerable workers are organised to identify targeted solutions that increase their access to a living wage, nondiscriminatory career promotions and other work benefits.
Collaborative Partner(s): KESUMA, KPWKM
UNGP PILLAR 3
No.: L3.7
Action: Establish grievance mechanisms with the active participation of workers, centring gender and diversity in the formation of grievance committees or departments and related remediation processes.
Output Indicator(s):
- Grievance mechanisms are established or revised to include workers in the design and application.
- Adequate and up-to-date anti-discrimination and gender sensitivity training for all personnel are conducted, especially those handling grievances and remediation processes.
- Independent, gender-sensitive investigations of violations are provided, addressing gender-linked power imbalances during dispute resolution processes.
Collaborative Partner(s): Businesses
No.: L3.11
Action: Launch nationwide worker socialisation and engagement programmes that aim at building worker confidence and trust and encourage the use of non- State and non-judicial grievance mechanisms.
Output Indicator(s):
- Engagement programmes are organised across Malaysia, starting with high-risk sectors.
- Engagement programmes have considered specific invisible barriers faced by women, migrant workers, persons with disabilities, young workers and children and other vulnerable communities including language, norms, cultural traditions, and social or gender-linked vulnerabilities.
Collaborative Partner(s): KESUMA; State agencies; businesses; IGOs
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
FOUNDATIONAL
No.: E1.4
Action: Develop child-sensitive, gender-responsive and disability-inclusive measures to advance the human rights of children to a healthy environment.
Output Indicator(s):
- Policies and programmes are developed or enhanced to integrate child-sensitive, gender-responsive, and disability inclusive environmental protections.
Collaborative Partner(s): KPWKM; NRES
Guidance to business
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
HUMAN RIGHTS OBLIGATIONS
No.: G1.29
Action: Deliver BHR education and capacity building for state government agencies and businesses to improve enforcement.
Output Indicator(s):
- Coverage of capacity building sessions successfully conducted at the state level for both the public and private sectors.
- Scope of BHR issues covered affecting key stakeholders including women, children and youth, older persons, persons with disabilities, Indigenous Peoples, migrant populations, asylum-seekers, refugees, stateless communities, undocumented groups, and other marginalised communities.
Collaborative Partner(s): BHEUU; SUHAKAM; related federal agencies; State Governments
[Pillar 2 outlines expectations for businesses – these issues highlights actions which explicitly provides guidance or to develop guidance]
UNGP PILLAR 2
No.: G2.4
Action: Allocate an adequate budget for a specialised team to conduct integrated sustainability and human rights compliance across all departments and commit to an annual plan for continuous improvement of standards.
No.: G2.7
Action: Include as part of the company’s code of ethics and conduct, the duty of directors to assess and consider key human rights concerns when making decisions on the business operations of the organisation at every stage.
No.: G2.11
Action: Set targets and increase training among the board of directors, management, and employees of the company on the responsibility to respect human rights (including labour and children’s rights) and support awareness-raising programmes for consumers, contractors, suppliers and communities.
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 2
No.: L2.1
Action: Establish clear, transparent and justiciable policies and internal operating procedures centred on human rights and backed by a credible complaints mechanism.
No.: L2.3
Action: Collaborate with partners and suppliers to demonstrate adherence to international human rights standards. Businesses should establish contractual obligations with suppliers and business partners on human rights matters, and if they are found to have violated such standards, remedial or punitive actions should be taken. There must be a hierarchy of responses from the least to harshest actions, depending on the severity of the violations and facts of each case. Only as a last resort should businesses cut ties and contractual relationships with suppliers or business partners, in order to limit isolating small businesses that lack sufficient resources to operationalise these frameworks in the first place.
No.: L2.4
Action: “Know and show” human rights and fair recruitment due diligence processes through regular reporting and communications. Not only should companies gather and disclose information for the benefit of their boards, investors and consumers, but they should also ensure that company reports reflect actual practices on the ground. This may be done by assurance, audit and verification exercises conducted by trusted social auditors, assurance service providers and human rights organisations.
No.: L2.7
Action: Cooperate with private sector-led sustainability compliance initiatives and mechanisms on labour standards and allow regular and independent audits to be conducted by certified auditors or NGOs.
UNGP PILLAR 3
No.: L3.6
Action: Internalise, operationalise or enhance grievance mechanisms and continuously monitor and evaluate these mechanisms for effectiveness.
Output Indicator(s):
- Effective training on grievance mechanisms and UNGPs’ criteria for effectiveness are conducted, with clear learning outcomes.
- Grievance mechanisms are improved, aligned and comply with the UNGPs.
Collaborative Partner(s): Department of Labour (Jabatan Tenaga Kerja [JTK]); Industrial Relations Department (Jabatan Perhubungan Perusahaan [JPP]); SUHAKAM; businesses
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
ENVIRONMENTAL RIGHTS GOVERNANCE AND ACCOUNTABILITY
No.: E1.7
Action: Socialise the precautionary principle among businesses.
Output Indicator(s):
- Up-to-date information and guidance on the precautionary principle is developed and disseminated widely among businesses.
Collaborative Partner(s): NRES; MOF; KPDN (SSM); KPKT
POLLUTION, WASTE MANAGEMENT AND PLASTIC CIRCULARITY
No.: E1.15
Action: Develop standards of conduct related to the full lifecycle of plastics and its impact on environmental and human rights.
Output Indicator(s):
- Comprehensive and standard guidelines are developed, applicable to all sectors, in line with international standards on plastic pollution and plastic waste management.
- Guidelines and other information materials are disseminated widely, tailored by type of business.
Collaborative Partner(s): NRES; CSOs; IGOs
UNGP PILLAR 2
FOUNDATIONAL
No.: E2.1
Action: Expressly define and incorporate environmental and human rights within company operations. Businesses should adopt an environmental and human rights charter that is aligned with international standards and best practice, approved and acknowledged by their highest management and guided by the most up to date expert advice and analyses. The charter should also set clear expectations for all employees, business partners and other parties relevant to the business.
No.: E2.4
Action: Strengthen and improve voluntary carbon emissions disclosure mechanisms as part of the transition to a mandatory framework. Carbon emissions disclosures will only be effective if there is a standardised and uniform framework for measuring emissions which can be independently audited and verified. Studies on the market response to disclosures and voluntary or mandatory measures would be highly beneficial to improve such market mechanisms.
No.: E2.5
Action: Publicly disclose carbon emissions information in full to enable a meaningful examination of compliance to national regulations and targets. Disclosures should reflect the realities on the ground as far as possible, complete with key operational challenges, linkages to potential and actual harms to communities and outcomes on corporate responses.
No.: E2.7
Action: Identify, prevent, mitigate and account for how the company addresses actual and potential adverse climate change-related impacts on vulnerable groups, including those resulting from production-related and consumption-related activities and those connected to their value chains and global operations.
COMMUNITY-CENTRED STRATEGIES
No.: E2.11
Action: Increase staff capacity and improve human rights-related competencies in implementing participatory decision-making, especially related to EIAs and compensation mechanisms. When engaging with communities, companies should identify and select local intermediaries who understand local customs, norms and languages. In all circumstances, companies should consider community engagement protocols and the local management system autonomously developed and employed by local communities.
ANTI-GREENWASHING AND CLIMATE WASHING
No.: E2.12
Action: Strengthen supply chain management processes to achieve sustainability. An integral component of sustainability interventions is understanding and acknowledging the breadth of human rights risks linked to climate change and environmental impacts across the entire supply chain. Businesses must have clear methods for data collection and evaluation to enhance transparency and accuracy. This also involves disclosing their direct and indirect emissions i.e., Scopes 1, 2, and 3.
No.: E2.13
Action: Ensure effective communications by regularly sharing both company achievements and areas where improvements are urgent and necessary with their stakeholders, especially rightsholders. This approach aims to centre and empower communities, foster mutual trust and pave the way for meaningful and constructive feedback that introduces reciprocal benefits by limiting risk factors.
No.: E2.14
Action: Apply third-party verification and assurance measures for company disclosures including engaging with NGOs or CSOs. Collaborative engagements with sustainability initiatives and trade associations are encouraged. This supports businesses to diversify ways to achieve improved environmental and human rights governance based on industry experience and learnings of effective (and ineffective) measures, enhancing cost efficiency.
Health and social care
The Malaysia NAP does not make explicit reference to health and social care.
Human rights defenders & Civic space
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 3
No.: G3.5
Action: Expedite the proposed reforms to the Whistleblower Protection Act 2010 [Act 711].
Output Indicator(s): Amendments to the Act will be done in three (3) phases, focusing on human and labour rights, and protecting those who report any unjustified treatment and any facts concerning offences established in accordance with UNCAC Convention (Article 33) in good faith and on reasonable grounds to the competent authorities. Awareness sessions, roadshows and public engagements are conducted continuously to ensure understanding amongst stakeholders.
Collaborative Partner(s): BHEUU
No.: G3.7
Action: Facilitate businesses to establish, or improve existing, internal and external operational grievance mechanisms (OGM) that promote effectiveness, transparency and responsiveness, and are accessible to all stakeholders.
Output Indicator(s):
- Guidance is developed on effective OGM and other non-State based grievance mechanisms that considers operational gaps and challenges.
- Businesses are convened to share best practices and provide sector-based support in promoting OGM that is accessible by all employees, workers, suppliers, consumers, CSOs, Human Rights Defenders (HRDs), and rightsholders to seek effective remedies against business-related human rights abuses.
Collaborative Partner(s): Ministry of Domestic Trade and Costs of Living (Kementerian Perdagangan Dalam Negeri dan Kos Sara Hidup
[KPDN])
UNGP PILLAR 3
No.: G3.10
Action: Assess the application of the rights and responsibilities enshrined in the UN Declaration on the General Assembly Resolution 31/32 on Protecting Human Rights Defenders, whether in reference to an individual, groups or organs of society, addressing economic, social and cultural rights.
Output Indicator(s): Evidence, insights and recommendations are developed that informs policymaking in line with the Declaration.
Collaborative Partner(s): BHEUU; MOFA; PMM
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 3
No.: L3.10
Action: Ensure that grievance mechanisms, whistleblower protections, and remediation procedures are not only documented but also fully operational and accessible in practice to all affected stakeholders.
Output Indicator(s):
- Codes of conduct, policies, Businesses performance standards, operating procedures, agreements with suppliers and business partners and other such internal or external documents reflect effective grievance mechanisms.
Collaborative Partner(s): Businesses
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
ENVIRONMENTAL JUSTICE
No.: E1.25
Action: Ensure the meaningful participation of EHRDs in Just Transition policy development.
Output Indicator(s):
- Formal mechanisms or platforms are created for EHRDs to participate in Just Transition decision-making processes.
- Stakeholder engagement dialogues, forums or workshops are held, centring EHRDs and communities.
- Federal or state-level policy drafts are publicly disclosed for comments and feedback from EHRDs and the general public.
Collaborative Partner(s): NRES; PETRA; Ministry of Economy; SUHAKAM; CSOs; EHRDs
No.: E1.26
Action: Ensure thorough investigations are conducted where reprisals against human rights defenders are found. Ensure thorough investigations are conducted where reprisals against human rights defenders are found.
Output Indicator(s):
- Coordination meetings are held between SUHAKAM, civil society, and enforcement agencies on protection mechanisms.
- Number of investigation reports completed and submitted to the relevant authorities.
Collaborative Partner(s): Businesses
UNGP PILLAR 2
COMMUNITY-CENTRED STRAEGIES
No.: E2.8
Action: Publicly commit to recognising and respecting the human rights of EHRDs and Indigenous Peoples, whether Malaysian law provides for those rights or otherwise, and act consistently with these corporate commitments. Due diligence including environmental, social, cultural, and other related human rights impact assessments should be regularly conducted and integrated internally at all working levels. FPIC principles should also be met fully by exceeding the minimum requirements to ensure that any deficits in the process do not create further harm to communities directly or by creating an incomplete picture of potential harms.
Human rights impact assessments
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
ANTI-BRIBERY AND-CORRUPTION
No.: G1.19
Action: Promote inclusive and sustainable urban development by institutionalising effective Social Impact Assessments (SIAs) to protect public purpose lands and green spaces in urban settings.
Output Indicator(s):
- Evidence, insights and recommendations are developed to guide measures that underscore transparency in public land management and establishes clear carrying capacity limits for cities.
- Effectiveness of SIAs is improved grounded in the right to information and meaningful engagement with affected communities, enabling informed participation in decision-making processes.
Collaborative Partner(s): Ministry of Housing and Local Government; Local authorities (PBT)
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
ENVIRONMENTAL RIGHTS GOVERNANCE AND ACCOUNTABILITY
No.: E1.10
Action: Provide free and easy public access to EIA reports and supporting documentation before development projects begin, in both urban and rural settings.
Output Indicator(s):
- Establish a centralised, free and publicly accessible Document Retrieval System with alternative retrieval mechanisms, ensuring that information is easily consumed and available in both English and Bahasa Malaysia.
- EIA reports are published an appropriate amount of time prior to the start of projects to enable meaningful community deliberation and updated or revised EIA reports are made available during an appeals process to prevent procedural manipulation.
- Businesses effectively demonstrate through documented eort that they have exhausted all means to ensure communities have received EIA reports, understand them, and have responded freely and collectively.
Collaborative Partner(s): Department of Environment (DOE); businesses; CSOs; IGOs;
No.: E1.12
Action: Assess how businesses integrate comprehensive human rights and environmental impact assessments into energy transition projects.
Output indicator(s):
- Evidence, insights and recommendation are developed that highlight implementation gaps and key areas of focus for the energy sector and are used to guide policy amendments.
Collaborative partner(s): NRES; PETRA; Ministry of Economy; CSOs
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLAR 2
COMMUNITY-CENTRED STRAEGIES
No.: E2.8
Action: Publicly commit to recognising and respecting the human rights of EHRDs and Indigenous Peoples, whether Malaysian law provides for those rights or otherwise, and act consistently with these corporate commitments. Due diligence including environmental, social, cultural, and other related human rights impact assessments should be regularly conducted and integrated internally at all working levels. FPIC principles should also be met fully by exceeding the minimum requirements to ensure that any deficits in the process do not create further harm to communities directly or by creating an incomplete picture of potential harms.
No.: E2.10
Action: Meaningfully include Indigenous communities in the FPIC process by consulting and partnering with them on the due diligence process. Companies should actively seek their comments and verify results from due diligence and impact assessments, incorporate community-level information pathways, and work in partnership with Indigenous CSOs. Special attention should be given to Indigenous women, youth and children.
Investment treaties & investor-state dispute settlements (ISDS)
The Malaysia NAP does not make explicit reference to Investment treaties and investor-state dispute settlement (ISDS).
Read more about Investment treaties & investor-state dispute settlements (ISDS)
Judicial remedy
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 3
No.: G3.1
Action: Study the weaknesses of, BHEUU and address the gaps related to, State and non-State grievance mechanisms.
Output Indicator(s):
- Evidence, insights and recommendations are developed to address the gaps in existing grievance mechanisms. Develop best practice guidance in consultation with affected communities on effective, timely, and accessible grievance mechanisms and disseminate widely.
Collaborative Partner(s): BHEUU
No.: G3.2
Action: Establish a Human Rights Tribunal dedicated to human rights adjudication.
Output Indicator(s):
- The formation of a Human Rights Tribunal in Malaysia through the enactment and mandate of a Human Rights Tribunal Act, which has assessed and determined, in a holistic manner, the mechanism for the implementation of this new office which includes jurisdictional scope and invested powers.
Collaborative Partner(s): BHEUU
No.: G3.3
Action: Increase the availability of mobile courts as an additional mechanism to oversee legal disputes for communities living in the interior.
Output Indicator(s):
- The formation of a Human Rights Tribunal in Malaysia through the enactment and mandate of a Human Rights Tribunal Act, which has assessed and determined, in a holistic manner, the mechanism for the implementation of this new office which includes jurisdictional scope and invested powers.
Collaborative Partner(s): BHEUU
No.: G3.4
Action: Establish and implement a government-funded mechanism to enable the provision of legal representation to those who cannot afford it.
Output Indicator(s):
- The formation of a Public Defender’s (PD) Office through legal mandate, which has assessed and determined, in a holistic manner, the mechanism for the implementation of this new office.
- Provisions are extended under the National Legal Aid Foundation (Yayasan Bantuan Guaman Kebangsaan [YBGK]) scheme and the Government’s existing legal aid mechanisms for non- Malaysians.
Collaborative Partner(s): BHEUU; Bar Council; Legal Aid Department (JBG)
No.: G3.6
Action: Introduce effective mediation and reconciliation as forms of alternative dispute resolution (ADR) mechanisms through the use of experts for business- related human rights cases.
Output Indicator(s):
- Formal mediation and reconciliation framework on BHR cases established and rolled out based on international best practices.
- Increase in BHR cases resolved through the expert-led ADR mechanism.
Collaborative Partner(s): BHEUU; Asian International Arbitration Centre (AIAC); Pusat Mediasi Madani (PMM)
No.: G3.8
Action: Study the use of Strategic Litigation Against Public Participation (SLAPP) by the State and businesses as it relates to BHR concerns.
Output Indicator(s):
- Evidence, insights and recommendations are developed on the methods and technical approaches adopted by plaintiffs using the courts and law enforcement authorities to impede access to justice for survivors and victims of business-related human rights abuses.
Collaborative Partner(s): BHEUU
No.: G3.9
Action: In the context of SLAPP, BHEUU reverse the legal burden of proof from those affected to the State and business for BHR-related litigation and enhance the range of defences available to defendants.
Output Indicator(s):
- Enactment of Anti-SLAPP legislation that underscores the rights of affected communities and ensures mechanisms for robust discovery.
- The specific experience of Indigenous Peoples is recognised in SLAPP-related legislation, pertaining the use and ownership of native ancestral lands.
- The legal framework is extended to include all communities affected by corporate harms, including farmers and small-scale fishers
Collaborative Partner(s): BHEUU
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
FOUNDATIONAL
No.: L1.4
Action: Streamline case management in the Industrial Court.
Output Indicator(s):
- Average case disposal time in the Industrial Court is reduced, with updated case management protocols and procedures adopted that are informed by challenges faced by vulnerable groups including migrant communities.
- Digital tools are utilised to enable cross-border litigation as necessary.
Collaborative Partner(s): KESUMA
UNGP PILLAR 3
No.: L3.1
Action: Clarify the law to ensure that State-led judicial and nonjudicial complaint and grievance mechanisms can act on grievances from all workers, irrespective of nationality or legal status.
Output Indicator(s):
- Procedural laws (e.g. KESUMA Employment Act 1955, Industrial Relations Act 1967) are reviewed to reflect that all workers including migrant workers, seeking redress for workplace grievances are able to easily access these mechanisms through the Department of Labour or the Department of Industrial Relations.
- The right to access remedy is further strengthened through the provision of the right to stay and work in Malaysia during the complaints process as well as interpretation services to support access to due process.
Collaborative Partner(s): KESUMA
No.: L3.3
Action: Enhance the capacity of State grievance-handlers to effectively mediate and address grievances received from workers, including migrant workers and young workers and children.
Output Indicator(s):
- Increased number of effective trainings at the state level on mediating and addressing worker grievances, with clear learning outcomes.
Collaborative Partner(s): KESUMA; State authorities
No.: L3.4
Action: Publish labour rights grievances received by State-led judicial and non-judicial mechanisms on a regular basis.
Output Indicator(s):
- A database of grievances and their outcomes is developed and publicised and made easily accessible.
- Information is updated regularly and the data disaggregated by key labour factors such as gender, age, nationality, and employment status.
Collaborative Partner(s): KESUMA
No.: L3.5
Action: Produce national guidelines containing a common standard to be met for the remediation of worker grievances concerning the types of labour rights violations.
Output Indicator(s):
- Standard guidelines are developed, applicable to all sectors, in line with international standards.
- The national guidelines developed are disseminated widely among workers in all sectors.
Collaborative Partner(s): KESUMA; business associations; trade unions
No.: L3.6
Action: Internalise, operationalise or enhance grievance mechanisms and continuously monitor and evaluate these mechanisms for effectiveness.
Output Indicator(s):
- Effective training on grievance mechanisms and UNGPs’ criteria for effectiveness are conducted, with clear learning outcomes.
- Grievance mechanisms are improved, aligned and comply with the UNGPs.
Collaborative Partner(s): Department of Labour (Jabatan Tenaga Kerja [JTK]); Industrial Relations Department (Jabatan Perhubungan Perusahaan [JPP]); SUHAKAM; businesses
THEMATIC AREA 3: ENVIRONMENT
ACCESS TO REMEDY
No.: E3.1
Action: Establish a specialised body such as the National Green Tribunal (NGT) in India or the Land and Environment Court of New South Wales in Australia, tasked with adjudicating environment-based litigation and capable of delivering time-sensitive decisions.
Output Indicator(s):
- An environmental adjudication body, such as a tribunal, is legally established that has the required mandate, functions, expertise and experience to promote rightsholders’ ability to hold business accountable for environmental rights harms.
- The institutional mechanism enables effective ADR pathways on environmental disputes; specialised responses and accessible procedures for women, youth, and children; provisions for legal aid for communities who cannot afford or access legal resources; access to independent or technical experts; and the use of local languages of members of the impacted community.
Collaborative Partner(s): BHEUU; NRES; SUHAKAM; AIAC; JBG; Bar Council
No.: E3.2
Action: Enhance legal aid provisions and special arrangements for counsel for communities needing to access strategic litigation and targeted advocacy to seek redress through the courts.
Output Indicator(s):
- Increased legal aid support to communities through strengthened legal aid mechanisms.
- Improved awareness of legal aid resources among communities, community representatives and EHRDs.
Collaborative Partner(s): BHEUU; NRES; SUHAKAM; JBG; Bar Council
Land
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 3
No.: G3.9
Action: In the context of SLAPP, BHEUU reverse the legal burden of proof from those affected to the State and business for BHR-related litigation and enhance the range of defences available to defendants.
Output Indicator(s):
- Enactment of Anti-SLAPP legislation that underscores the rights of affected communities and ensures mechanisms for robust discovery.
- The specific experience of Indigenous Peoples is recognised in SLAPP-related legislation, pertaining the use and ownership of native ancestral lands.
- The legal framework is extended to include all communities affected by corporate harms, including farmers and small-scale fishers
Collaborative Partner(s): BHEUU
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
ENVIRONMENTAL JUSTICE
No.: E1.21
Action: Conduct a feasibility study on the ratification of the Tribal Peoples Convention, 1989 (No. 169) of the ILO.
Output indicators:
- Evidence, insights and recommendations are developed that define entry points towards the ratification Convention.
- Policy reforms and institutional measures are undertaken in alignment with SUHAKAM’s National Inquiry into the Land Rights of Indigenous Peoples in Malaysia (2013) report.
- Indigenous representatives are formally included in the policy process at both federal and state levels.
Collaborative partner(s): KKDW; SUHAKAM; related State agencies; IGOs; CSOs; EHRDs
THEMATIC AREA 3: ENVIRONMENT
ACCESS TO REMEDY
No.: E3.1
Action: Establish a specialised body such as the National Green Tribunal (NGT) in India or the Land and Environment Court of New South Wales in Australia, tasked with adjudicating environment-based litigation and capable of delivering time-sensitive decisions.
Output Indicator(s):
- An environmental adjudication body, such as a tribunal, is legally established that has the required mandate, functions, expertise and experience to promote rightsholders’ ability to hold business accountable for environmental rights harms.
- The institutional mechanism enables effective ADR pathways on environmental disputes; specialised responses and accessible procedures for women, youth, and children; provisions for legal aid for communities who cannot afford or access legal resources; access to independent or technical experts; and the use of local languages of members of the impacted community.
Collaborative Partner(s): BHEUU; NRES; SUHAKAM; AIAC; JBG; Bar Council
Mandatory human rights due diligence
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
HUMAN RIGHTS OBLIGATIONS
No.: G1.30
Action: Assess the feasibility of the adoption of mandatory human rights and environmental due diligence (mHREDD) by businesses of difference sectors and sizes and clarify how due diligence is applied.
Output Indicator(s):
- Evidence, insights and recommendations are developed on the applicability of mHREDD using a phased approach, starting with high-risk sectors (i.e. energy, carbon and extractives, agrobusiness and plantations, mining, construction and manufacturing) then extending to all sectors.
Collaborative Partner(s): BHEUU
No.: G1.31
Action: Institutionalise human rights as a key requirement for banks, investment firms, lenders and other financial institutions through the implementation of HREDD
Output Indicator(s):
- Inclusion of HREDD requirements in the regulatory framework for the financial sector.
- HREDD guidelines for financial institutions are developed and disseminated.
Collaborative Partner(s): MOF; BNM
Migrant workers
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
HUMAN RIGHTS OBLIGATIONS
No.: G1.29
Action: Deliver BHR education and capacity building for state government agencies and businesses to improve enforcement.
Output Indicator(s):
- Coverage of capacity building sessions successfully conducted at the state level for both the public and private sectors.
- Scope of BHR issues covered affecting key stakeholders including women, children and youth, older persons, persons with disabilities, Indigenous Peoples, migrant populations, asylum-seekers, refugees, stateless communities, undocumented groups, and other marginalised communities.
Collaborative Partner(s): BHEUU; SUHAKAM; related federal agencies; State Governments
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
FOUNDATIONAL
No.: L1.4
Action: Streamline case management in the Industrial Court.
Output Indicator(s):
- Average case disposal time in the Industrial Court is reduced, with updated case management protocols and procedures adopted that are informed by challenges faced by vulnerable groups including migrant communities.
- Digital tools are utilised to enable cross-border litigation as necessary.
Collaborative Partner(s): KESUMA
FORCED LABOUR, CHILD LABOUR, AND OTHER FORMS OF LABOUR EXPLOITATION
No.: L1.6
Action: Strengthen the implementation of national laws related to public housing and migrant workers’ accommodations, such as the Workers’ Minimum Standards of Housing and Amenities Act 1990 [Act 446] and relevant provisions under the Local Government Act 1976 [Act 171] .
Output Indicator(s):
- Operational relationships between federal and state agencies and local authorities are effectively aligned through enforcement operations, compliance reviews or joint inspections.
- Evidence, insights and recommendations are developed based on a survey on Standard Operating Procedures (SOPs).
Collaborative Partner(s): KESUMA ; KPKT; State governments or authorities
No.: L1.7
Action: Address the implementation gaps related to recruitment agencies’ processes and prohibit the charging of recruitment fees or related costs to migrant workers in line with ILO standards.
Output Indicator(s):
- Enforcement actions are taken against agencies violating recruitment regulations.
- Up-to-date guidance on the Employer Pays Principle and zero-cost policy is developed for recruitment agencies (and their business partners) and workers.
Collaborative Partner(s): KESUMA
No.: L1.8
Action: Review bilateral agreements or Memorandums of Understanding (MOUs) with countries of origin to include enhanced provisions related to the rights, benefits, and welfare of migrant workers and ensure responsiveness to labour market requirements.
Output Indicator(s):
- Increase the number of multistakeholder consultations informing bilateral negotiations, ensuring the inclusion of CSOs and workers’ rights advocates.
- Summary of signed MOUs are published for existing and new agreements.
Collaborative Partner(s): KESUMA
No.: L1.9.
Action: Facilitate documentation for children of migrant workers whether through facilitating safe access to birth registration processes or a joint documentation exercise with the relevant diplomatic missions for undocumented children.
Output indicator(s):
- Policies or procedures are adopted that enable safe and non-discriminatory access to documentation services for migrant children.
- Number of migrant families assisted in safely accessing national birth registration services for their children.
Collaborative partner(s): MOHA; National Registration Department
UNGP PILLAR 2
No.: L2.5
Action: Adopt fair recruitment practices expected by the global marketplace in line with the ILO General principles and operational guidelines for fair recruitment and Definition of recruitment fees and related costs. Responsibilities of businesses in this respect include not charging recruitment fees or related costs to migrant workers; engaging only with licenced and compliant recruitment agencies; providing workers with written contracts; ensuring decent living and working conditions; and overall complying with labour laws and international labour standards.
No.: L2.10
Action: Do not retain migrant workers’ passports, contracts or other identity documents, and respect their freedom to leave, change employment or to return to their countries of origin.
UNGP PILLAR 3
No.: L3.1
Action: Clarify the law to ensure that State-led judicial and nonjudicial complaint and grievance mechanisms can act on grievances from all workers, irrespective of nationality or legal status.
Output Indicator(s):
- Procedural laws (e.g. KESUMA Employment Act 1955, Industrial Relations Act 1967) are reviewed to reflect that all workers including migrant workers, seeking redress for workplace grievances are able to easily access these mechanisms through the Department of Labour or the Department of Industrial Relations.
- The right to access remedy is further strengthened through the provision of the right to stay and work in Malaysia during the complaints process as well as interpretation services to support access to due process.
Collaborative Partner(s): KESUMA
No.: L3.3
Action: Enhance the capacity of State grievance-handlers to effectively mediate and address grievances received from workers, including migrant workers and young workers and children.
Output Indicator(s):
- Increased number of effective trainings at the state level on mediating and addressing worker grievances, with clear learning outcomes.
Collaborative Partner(s): KESUMA; State authorities
No.: L3.11
Action: Launch nationwide worker socialisation and engagement programmes that aim at building worker confidence and trust and encourage the use of non- State and non-judicial grievance mechanisms.
Output Indicator(s):
- Engagement programmes are organised across Malaysia, starting with high-risk sectors.
- Engagement programmes have considered specific invisible barriers faced by women, migrant workers, persons with disabilities, young workers and children and other vulnerable communities including language, norms, cultural traditions, and social or gender-linked vulnerabilities.
Collaborative Partner(s): KESUMA; State agencies; businesses; IGOs
No.: L3.12
Action: La Increase social support and interventions for vulnerable migrant and refugee workers, including young workers and children, experiencing domestic violence and labour exploitation.
Output Indicator(s):
- Access to social support in the form of counselling, legal aid and shelter is increased among migrant and refugee workers, as well as young workers and children.
Collaborative Partner(s): KESUMA; State agencies; businesses; IGOs; labour and children’s rights advocates
National Human Rights Institutions (NHRIs)/ Ombudspersons
[SUHAKAM is acknowledged for the role in developing the NAP and in its work broadly on human rights in Malaysia, and that it mentioned as a Collaborative Partner in a range of actions, but that the actions listed here are those which address SUHAKAM directly.]
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
FOUNDATIONAL
No.: G1.5
Action: Establish an Office of the Ombudsman Malaysia
Output Indicator(s):
- The establishment of an Office of the Ombudsman Malaysia through the enactment and mandate of an Ombudsman Act, which covers four main elements:
- Maladministration
- Misconduct amongst Enforcement Agencies
- Whistblower [sic] protection
- Freedom of information
Collaborative Partner(s): BHEUU
No.: G1.6
Action: Amend the SUHAKAM Act to enhance the Commission’s mandate and include provisions to ensure sufficient human and
technical resources.
Output Indicator(s):
- SUHAKAM is empowered by binding investigatory, adjudicative and mediation authority and is provided sufficient resources to address inquiries and cases related to BHR within a stipulated timeframe.
- Inclusion of permanent seats for vulnerable groups that contributes to strengthening the role of the Commission.
Collaborative Partner(s): BHEUU; SUHAKAM
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
ENVIRONMENTAL JUSTICE
No.: E1.21
Action: Conduct a feasibility study on the ratification of the Tribal Peoples Convention, 1989 (No. 169) of the ILO.
Output indicators:
- Evidence, insights and recommendations are developed that define entry points towards the ratification Convention.
- Policy reforms and institutional measures are undertaken in alignment with SUHAKAM’s National Inquiry into the Land Rights of Indigenous Peoples in Malaysia (2013) report.
- Indigenous representatives are formally included in the policy process at both federal and state levels.
Collaborative partner(s): KKDW; SUHAKAM; related State agencies; IGOs; CSOs; EHRDs
No.: E1.26
Action: Ensure thorough investigations are conducted where reprisals against human rights defenders are found. Ensure thorough investigations are conducted where reprisals against human rights defenders are found.
Output Indicator(s):
- Coordination meetings are held between SUHAKAM, civil society, and enforcement agencies on protection mechanisms.
- Number of investigation reports completed and submitted to the relevant authorities.
Collaborative Partner(s): Businesses
Read more about National Human Rights Institutions (NHRIs)/ Ombudspersons
Non-judicial grievance mechanisms
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 3
No.: G3.1
Action: Study the weaknesses of, BHEUU and address the gaps related to, State and non-State grievance mechanisms.
Output Indicator(s):
- Evidence, insights and recommendations are developed to address the gaps in existing grievance mechanisms. Develop best practice guidance in consultation with affected communities on effective, timely, and accessible grievance mechanisms and disseminate widely.
Collaborative Partner(s): BHEUU
No.: G3.6
Action: Introduce effective mediation and reconciliation as forms of alternative dispute resolution (ADR) mechanisms through the use of experts for business- related human rights cases.
Output Indicator(s):
- Formal mediation and reconciliation framework on BHR cases established and rolled out based on international best practices.
- Increase in BHR cases resolved through the expert-led ADR mechanism.
Collaborative Partner(s): BHEUU; Asian International Arbitration Centre (AIAC); Pusat Mediasi Madani (PMM)
No.: G3.7
Action: Facilitate businesses to establish, or improve existing, internal and external operational grievance mechanisms (OGM) that promote effectiveness, transparency and responsiveness, and are accessible to all stakeholders.
Output Indicator(s):
- Guidance is developed on effective OGM and other non-State based grievance mechanisms that considers operational gaps and challenges.
- Businesses are convened to share best practices and provide sector-based support in promoting OGM that is accessible by all employees, workers, suppliers, consumers, CSOs, Human Rights Defenders (HRDs), and rightsholders to seek effective remedies against business-related human rights abuses.
Collaborative Partner(s): Ministry of Domestic Trade and Costs of Living (Kementerian Perdagangan Dalam Negeri dan Kos Sara Hidup
[KPDN])
No.: G3.8
Action: Study the use of Strategic Litigation Against Public Participation (SLAPP) by the State and businesses as it relates to BHR concerns.
Output Indicator(s):
- Evidence, insights and recommendations are developed on the methods and technical approaches adopted by plaintiffs using the courts and law enforcement authorities to impede access to justice for survivors and victims of business-related human rights abuses.
Collaborative Partner(s): BHEUU
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 2
No.: L2.13
Action: Promote fair, transparent, legitimate, and impartial grievance and remediation policies and mechanisms to receive and act on labour-related complaints and grievances. These policies and mechanisms should be accessible to external parties, including individuals, business partners, governmental institutions, worker representatives, trade unions or worker organisations and CSOs. There should be complete and regular disclosures of the grievances raised with specific updates on actions taken.
UNGP PILLAR 3
No.: L3.1
Action: Clarify the law to ensure that State-led judicial and nonjudicial complaint and grievance mechanisms can act on grievances from all workers, irrespective of nationality or legal status.
Output Indicator(s):
- Procedural laws (e.g. KESUMA Employment Act 1955, Industrial Relations Act 1967) are reviewed to reflect that all workers including migrant workers, seeking redress for workplace grievances are able to easily access these mechanisms through the Department of Labour or the Department of Industrial Relations.
- The right to access remedy is further strengthened through the provision of the right to stay and work in Malaysia during the complaints process as well as interpretation services to support access to due process.
Collaborative Partner(s): KESUMA
No.: L3.2
Action: Establish an industry-based funding mechanism for purposes of worker remediation in cases of violations of the ILO Indicators of Forced Labour.
Output Indicator(s):
- Tripartite engagement sessions are convened to develop and pilot a sectoral compensation scheme for high-risk sectors.
Collaborative Partner(s): KESUMA business association; trade unions
No.: L3.4
Action: Publish labour rights KESUMA grievances received by State-led judicial and non-judicial mechanisms on a regular basis.
Output Indicator(s):
- A database of grievances and their outcomes is developed and publicised and made easily accessible.
- Information is updated regularly and the data disaggregated by key labour factors such as gender, age, nationality, and employment status.
Collaborative Partner(s): KESUMA
No.: L3.7
Action: Establish grievance mechanisms with the active participation of workers, centring gender and diversity in the formation of grievance committees or departments and related remediation processes.
Output Indicator(s):
- Grievance mechanisms are established or revised to include workers in the design and application.
- Adequate and up-to-date anti-discrimination and gender sensitivity training for all personnel are conducted, especially those handling grievances and remediation processes.
- Independent, gender-sensitive investigations of violations are provided, addressing gender-linked power imbalances during dispute resolution processes.
Collaborative Partner(s): Businesses
No.: L3.8
Action: Submit to audits, as part of regular audit and certification exercises (e.g. Responsible Business Alliance, Fair Labor Association) to assess the effectiveness of in-house and company-led grievance mechanisms.
Output Indicator(s):
- Grievance mechanisms are improved, aligned and comply with the UNGPs’ criteria for effectiveness.
Collaborative Partner(s): Businesses
No.: L3.9
Action: Demonstrate industry or sector-wide collaboration (e.g. Roundtable on Sustainable Palm Oil and Malaysian Sustainable Palm Oil in the palm oil sector) emphasising multistakeholder or joint initiatives based on conformity to human and labour rights standards.
Output Indicator(s):
- Industry or sector collaborations on human rights ma
tters (especially access to remedy) that involve workers and other key stakeholders are organised and the information related to the outcomes shared publicly.
Collaborative Partner(s): Businesses
No.: L3.10
Action: Ensure that grievance mechanisms, whistleblower protections, and remediation procedures are not only documented but also fully operational and accessible in practice to all affected stakeholders.
Output Indicator(s):
- Codes of conduct, policies, Businesses performance standards, operating procedures, agreements with suppliers and business partners and other such internal or external documents reflect effective grievance mechanisms.
Collaborative Partner(s): Businesses
No.: L3.11
Action: Launch nationwide worker socialisation and engagement programmes that aim at building worker confidence and trust and encourage the use of non- State and non-judicial grievance mechanisms.
Output Indicator(s):
- Engagement programmes are organised across Malaysia, starting with high-risk sectors.
- Engagement programmes have considered specific invisible barriers faced by women, migrant workers, persons with disabilities, young workers and children and other vulnerable communities including language, norms, cultural traditions, and social or gender-linked vulnerabilities.
Collaborative Partner(s): KESUMA; State agencies; businesses; IGOs
THEMATIC AREA 3: ENVIRONMENT
ACCESS TO REMEDY
No.: E3.3
Action: Establish and incorporate a State-based grievance mechanism that is supervised by trusted human rights bodies or coalitions and normalises third- party verifications.
Output Indicator(s):
- A comprehensive and robust State-based grievance mechanism is created together with communities and mandated for inclusion at the project design stage for all proposed development projects based on international best practice.
Collaborative Partner(s): NRES; IGOs; CSOs; businesses
No.: E3.4
Action: Establish or enhance Businesses business-led non-judicial and routinised grievance mechanisms, with a specific focus on addressing environmental human rights matters.
Output Indicator(s):
- Comprehensive and robust corporate grievance mechanisms are developed that are accessible, accountable, transparent, adaptive and proactive, with a specific focus on addressing environmental human rights matters.
Collaborative Partner(s): Businesses
OECD National Contact Points (NCPs)
The Malaysia NAP does not make explicit reference to OECD National Contract Points (NCPs).
Persons with disabilities
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
FOUNDATIONAL
No.: G1.2
Action: Conduct an assessment on removing the reservations to CEDAW, CRC and CRPD.
Output Indicator(s):
- Evidence, insights and recommendations are developed on the effects and potential outcomes of removing the existing reservations to the conventions, which include an examination of constitutional gaps as well as the social norms that underpin related laws.
Collaborative Partner(s): Chief Government Security Officer Minister’s Department (CGSO); BHEUU, JPM; Criminal Law Reform Committee (CLRC)
No.: G1.3
Action: Review the legal and constitutional gaps related to the Child Act 2001 [Act 611] and the Persons with Disabilities Act 2008 [Act 685] in alignment with the CRC and the CRPD, especially on protection against discrimination, right to education and birth registration.
Output Indicator(s):
- Evidence, insights and recommendations are developed to guide further alignment with international standards and best practices.
- Policymaking is guided by an improved understanding of the constitutional gaps as well as the social norms that underpin these laws.
Collaborative Partner(s): KPWKM
DIVERSITY, EQUITY AND INCLUSION (DEI)
No.: G1.26
Action: Implement interventions supporting care work, family-friendly and inclusive policies in the workplace for both the public and private sectors.
Output Indicator(s):
- Guidelines are developed on establishing inclusive policies related to breastfeeding support, affordable and quality childcare, flexible working arrangements, maternity and paternity leave, protections against all forms of discrimination, and structured accommodations for persons with disabilities.
- Evidence, insights and recommendations related to the adoption of care work, family-friendly and inclusive policies are used to guide policymaking, starting with the public sector.
Collaborative Partner(s): KPWKM; MOHR, PSD
HUMAN RIGHTS OBLIGATIONS
No.: G1.29
Action: Deliver BHR education and capacity building for state government agencies and businesses to improve enforcement.
Output Indicator(s):
- Coverage of capacity building sessions successfully conducted at the state level for both the public and private sectors.
- Scope of BHR issues covered affecting key stakeholders including women, children and youth, older persons, persons with disabilities, Indigenous Peoples, migrant populations, asylum-seekers, refugees, stateless communities, undocumented groups, and other marginalised communities.
Collaborative Partner(s): BHEUU; SUHAKAM; related federal agencies; State Governments
UNGP PILLAR 3
No.: G3.3
Action: Increase the availability of mobile courts as an additional mechanism to oversee legal disputes for communities living in the interior.
Output Indicator(s):
- Evidence, insights and recommendations are developed to support the establishment of additional mobile courts.
- Information on accessing mobiles courts is disseminated among at-risk communities, ensuring the active participation of women, children and young people, older persons, persons with disabilities and Indigenous Peoples in the legal process.
Collaborative Partner(s): BHEUU
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
SOCIAL PROTECTION AND RIGHT OF ASSOCIATION AND COLLECTIVE BARGAINING
No.: L1.12
Action: Promote equitable access to employment for vulnerable workers including women, persons with disabilities and older persons.
Output Indicator(s):
- Engagement sessions with vulnerable workers are organised to identify targeted solutions that increase their access to a living wage, nondiscriminatory career promotions and other work benefits.
Collaborative Partner(s): KESUMA, KPWKM
UNGP PILLAR 3
No.: L3.11
Action: Launch nationwide worker socialisation and engagement programmes that aim at building worker confidence and trust and encourage the use of non- State and non-judicial grievance mechanisms.
Output Indicator(s):
- Engagement programmes are organised across Malaysia, starting with high-risk sectors.
- Engagement programmes have considered specific invisible barriers faced by women, migrant workers, persons with disabilities, young workers and children and other vulnerable communities including language, norms, cultural traditions, and social or gender-linked vulnerabilities.
Collaborative Partner(s): KESUMA; State agencies; businesses; IGOs
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
FOUNDATIONAL
No.: E1.4
Action: Develop child-sensitive, gender-responsive and disability-inclusive measures to advance the human rights of children to a healthy environment.
Output Indicator(s):
- Policies and programmes are developed or enhanced to integrate child-sensitive, gender-responsive, and disability inclusive environmental protections.
Collaborative Partner(s): KPWKM; NRES
Policy coherence
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 2
No.: G2.1
Action: Adopt robust human, labour, children’s, and environmental rights policies aligned to international standards with transparent and effective budgets for implementation throughout the company’s entire supply chain.
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
FOUNDATIONAL
No.: L1.1
Action: Conduct a study that addresses the gaps between labour laws and national policies, and international labour standards including challenges faced by the government and businesses on ratifying international conventions
Output indicator(s):
- Provide evidence, insights and recommendations on Conventions below:
- C87 – ILO Freedom of Association & Protection of the Right to Organize Convention, 1948;
- C97 – ILO Migration for Employment Convention (Revised), 1949;
- C189 – ILO Domestic Workers Convention, 2011; C
- 190 – ILO Violence and Harassment Convention, 2019;
- ICESCR.
Collaborative partner(s): KESUMA
UNGP PILLAR 2
No.: L2.1
Action: Establish clear, transparent and justiciable policies and internal operating procedures centred on human rights and backed by a credible complaints mechanism.
No.: L2.6
Action: Adopt good labour practices expected by the global marketplace including standards set by the ILO, IOM and UNICEF. Companies are encouraged to join industry- or sector-specific collectives or associations that proactively subscribe to international human rights standards and provide certification or support services to their members to achieve those standards.
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
FOUNDATIONAL
No.: E1.1
Action: Facilitate multistakeholder dialogue and negotiations on the inclusion of the environment in the Malaysian Constitution and ensuring the Constitutional protection of environmental rights.
Output indicators:
- Multistakeholder dialogues and policy consultations are conducted to advance the decision-making process on the constitutional Right to a Clean, Healthy and Sustainable Environment.
- A legal framework is developed that proposes the constitutional recognition of environmental rights in line with developments in ASEAN and Malaysia’s regional position and in response to the SDGs.
No.: E1.2
Action: Review and address normative gaps in the existing environmental legal framework (e.g. lack of legally binding obligations on corporate environmental due diligence).
Output indicators:
- Evidence, insights and recommendations and provide proposed updates or amendments to environmental laws in line with international standards.
- Legal reform on environmental rights is underpinned by a participatory and inclusive climate governance approach.
Collaborative partner(s): NRES
No.: E1.3
Action: Introduce provisions for legal reforms to ensure transparency, accountability and compliance in meeting Net Zero 2050 ambitions (e.g. mandatory corporate climate disclosures, carbon pricing mechanisms).
Output indicators:
- New or amended laws or regulations are introduced to further support enforcement efforts in meeting Net Zero targets, particularly in the context of corporate compliance. Reform measures are enhanced that define emission reduction pathways and quantify the emissions reduction potential for each mitigation measure.
Collaborative partner(s): NRES
No.: E1.5
Action: Strengthen national water management policies by integrating environmental protection and human rights-based approaches, particularly in areas where improvements are needed.
Output indicators:
- Recommendations are proposed to embed human and environmental rights protection in the National Water Policy 2024 and Water Sector Transformation 2040 initiative.
- Emphasis on sustainability is strengthened by underscoring community participation in water governance, especially in the context of water-intensive industries.
Collaborative partner(s): PETRA
ENVIRONMENTAL RIGHTS GOVERNANCE AND ACCOUNTABILITY
No.: E1.8
Action: Conduct a study to introduce anti-greenwashing legislation and enhance consumer protection.
Output indicators:
Evidence, insights and recommendations related to the adoption of anti-greenwashing legislation are used to guide policymaking and legal measures, integrating corporate penalties and legal liabilities as well as consumer protection mechanisms.
Collaborative partner(s): NRES; KPDN; IGOs
CLIMATE CHANGE GOVERNANCE
No.: E1.17
Action: Swiftly implement and operationalise the Climate Change Act.
Output indicators:
- Regulations, guidelines, institutional frameworks, and other policy instruments are enacted to support enforcement of the Climate Change Act, recognising the special contexts of Sabah and Sarawak.
- Implementation measures are demonstrated to be holistic, inclusive and based on collaborative and participatory approaches; encompassing end-to-end strategies from national target setting, establishing the governance structure through the formation of a regulatory entity, financial provisioning, and reporting and monitoring.
Collaborative partner(s): NRES; State governments and agencies; IGOs; CSOs
ENVIRONMENTAL JUSTICE
No.: E1.20
Action: Implement the UNDRIP within Malaysia’s current legislative and policy framework.
Output indicators:
- Regulations, institutional frameworks and other policy and programmes are implemented to support enforcement of UNDRIP, recognising the special contexts of Sabah and Sarawak.
- Guidelines and protocols are developed, accompanied by trainings, on the application of UNDRIP in policy and decision-making.
- Indigenous representatives are formally included in the implementation process at both federal and state levels.
Collaborative partner(s): Ministry of Rural and Regional Development (KKDW); JAKOA; SUHAKAM; related State agencies; IGOs; CSOs; Environmental and Human Rights Defenders (EHRDs)
No.: E1.21
Action: Conduct a feasibility study on the ratification of the Tribal Peoples Convention, 1989 (No. 169) of the ILO.
Output indicators:
- Evidence, insights and recommendations are developed that define entry points towards the ratification Convention.
- Policy reforms and institutional measures are undertaken in alignment with SUHAKAM’s National Inquiry into the Land Rights of Indigenous Peoples in Malaysia (2013) report.
- Indigenous representatives are formally included in the policy process at both federal and state levels.
Collaborative partner(s): KKDW; SUHAKAM; related State agencies; IGOs; CSOs; EHRDs
UNGP PILLAR 2
FOUNDATIONAL
No.: E2.2
Action: Adopt holistic policies that commit businesses towards mitigating greenhouse gas emissions (GHG) and addressing climate-related human rights risks and impacts. Such policies should be drafted with the input of all stakeholders, centred around affected communities, and be made publicly available.
Privatisation
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 2
No.: L2.7
Action: Cooperate with private sector-led sustainability compliance initiatives and mechanisms on labour standards and allow regular and independent audits to be conducted by certified auditors or NGOs.
Public procurement
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
PROCUREMENT, INVESTMENT AND TAX
No.: G1.20
Action: Establish clear regulations governing public procurement activities.
Output Indicator(s):
- Enactment of a Government Procurement Act that applies to all public procurement processes.
- Laws are clarified on the protection of human, labour, children’s, and environmental rights throughout procurement processes.
Collaborative Partner(s): Ministry of Housing and Local Government; Local authorities (PBT)
No.: G1.21
Action: Expand the digitalisation of public procurement systems.
Output Indicator(s):
- E-procurement systems are enhanced to minimise human discretion and improve procurement monitoring.
Collaborative Partner(s): Ministry of Finance (MOF)
Security & Defence sector
The Malaysia NAP does not make explicit reference to the security sector.
Small & medium-sized enterprises (SMEs)
A NATIONAL ACTION PLAN ON BUSINESS AND HUMAN RIGHTS IS ESSENTIAL TO MEET OUR HUMAN RIGHTS OBLIGATIONS
What is the risk of inaction?
“[…] Limited suppliers and contracted supply chains: Supply chain management is inherently complex given that they are often deep and distributed, with nuances based on sector and location. A systemic shift away from standard industry practice requires clear and integrated directives to ensure that suppliers, especially Small and Medium Sized Enterprises (SMEs), are able to respond e¤ectivelyeffectively to new requirements. Failing to have a unified approach that supports SMEs to align with buyer demand risks reducing and concentrating the supplier pool, ultimately increasing the costs of production. These costs often end up being borne by customers.”
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 2
No.: G2.3
Action: Support under-resourced companies and SMEs in the company’s supply chain by providing training, capacity building and funding for them to comply with international human rights standards and good practices in governance-related human rights matters. Such support may include practical workshops, seminars and hands-on training on HREDD, ethical labour practices, children’s rights, environmental sustainability and corporate accountability. Companies should facilitate access to financing, grants and low-interest loans that can enable small businesses to invest in compliance measures, strengthen their human rights policies and implement sustainable business practices.
State Owned Enterprises/ Public Private Partnerships
The Malaysia NAP does not make explicit reference to state owned enterprises/public private partnerships.
Read more about State Owned Enterprises/ Public Private Partnerships
Supply chains
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
FOUNDATIONAL
No.: G1.8
Action: Study the need for a Supply Chain Act in Malaysia
Output Indicator(s):
- Completion of a baseline study on existing supply chain regulations in Malaysia.
- Identification of legal and policy gaps in current Malaysian laws related to supply chain transparency and accountability.
- Inter-agency working group or task force established to coordinate the study.
Collaborative Partner(s): BHEUU; KPDN, MITI; NRES
UNGP PILLAR 2
No.: G2.11
Action: Set targets and increase training among the board of directors, management, and employees of the company on the responsibility to respect human rights (including labour and children’s rights) and support awareness-raising programmes for consumers, contractors, suppliers and communities.
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 2
No.: L2.2
Action: Conduct regular, genuine, effective, gender-responsive and transparent due diligence assessments to identify, prevent and mitigate the negative impacts of exploitative labour practices related to recruitment and employment, business operations, and supply chains. Businesses should ensure that a comprehensive management approach is developed to mainstream the practice of due diligence and human rights-based risk assessments within the company.
No.: L2.3
Action: Collaborate with partners and suppliers to demonstrate adherence to international human rights standards. Businesses should establish contractual obligations with suppliers and business partners on human rights matters, and if they are found to have violated such standards, remedial or punitive actions should be taken. There must be a hierarchy of responses from the least to harshest actions, depending on the severity of the violations and facts of each case. Only as a last resort should businesses cut ties and contractual relationships with suppliers or business partners, in order to limit isolating small businesses that lack sufficient resources to operationalise these frameworks in the first place.
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLAR 2
FOUNDATIONAL
No.: E2.9
Action: Investors should require the companies they invest in to conduct and act on due diligence assessments. Where this is not the case, engage with their clients to adopt and implement due diligence and obligate that impacted communities be kept informed on any progress or developments in all phases and over the entire cycle from start to end.
Sustainability Reporting
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 2
No.: G2.5
Action: Whether mandatory or discretionary, report on the company’s efforts to ensure corporate accountability to human rights, including the implementation of HREDD and steps taken to identify, prevent, mitigate and cease adverse impacts on human rights.
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 2
No.: L2.4
Action: “Know and show” human rights and fair recruitment due diligence processes through regular reporting and communications. Not only should companies gather and disclose information for the benefit of their boards, investors and consumers, but they should also ensure that company reports reflect actual practices on the ground. This may be done by assurance, audit and verification exercises conducted by trusted social auditors, assurance service providers and human rights organisations.
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
ENVIRONMENTAL RIGHTS GOVERNANCE AND ACCOUNTABILITY
No.: E1.10
Action: Provide free and easy public access to EIA reports and supporting documentation before development projects begin, in both urban and rural settings.
Output Indicator(s):
- Establish a centralised, free and publicly accessible Document Retrieval System with alternative retrieval mechanisms, ensuring that information is easily consumed and available in both English and Bahasa Malaysia.
- EIA reports are published an appropriate amount of time prior to the start of projects to enable meaningful community deliberation and updated or revised EIA reports are made available during an appeals process to prevent procedural manipulation.
- Businesses effectively demonstrate through documented eort that they have exhausted all means to ensure communities have received EIA reports, understand them, and have responded freely and collectively.
Collaborative Partner(s): Department of Environment (DOE); businesses; CSOs; IGOs;
Sustainable Development
A NATIONAL ACTION PLAN ON BUSINESS AND HUMAN RIGHTS IS ESSENTIAL TO MEET OUR HUMAN RIGHTS OBLIGATIONS
What is the risk of inaction?
“[…] Reputational damage and loss of investor confidence: In June 2024, the UN High Commissioner for Human Rights Volker Türk pointed out that Malaysia’s foreign investment prospects are tied to its human rights performance, indicating that without improvements, the country could lose out on vital investments. Lacking a clear commitment to reform feeds a perception of risk that can drive investors and international partners away, harming Malaysia’s sustainable development goals and tarnishes Malaysia’s reputation as a trading partner.”
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
FOUNDATIONAL
No.: E1.1
Action: Facilitate multistakeholder dialogue and negotiations on the inclusion of the environment in the Malaysian Constitution and ensuring the Constitutional protection of environmental rights.
Output indicators:
- Multistakeholder dialogues and policy consultations are conducted to advance the decision-making process on the constitutional Right to a Clean, Healthy and Sustainable Environment.
- A legal framework is developed that proposes the constitutional recognition of environmental rights in line with developments in ASEAN and Malaysia’s regional position and in response to the SDGs.
Collaborative partner(s): BHEUU; NRES; MOFA
Tax
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
PROCUREMENT, INVESTMENT AND TAX
No.: G1.23
Action: Assess the implementation of the 15% global minimum tax (GMT) as recommended under Pillar 2 of the OECD Two-Pillar Solution.
Output Indicator(s):
- Evidence, insights and recommendations are developed on the state of corporate compliance with the 15% GMT regulation.
Collaborative Partner(s): MOF; Inland Revenue Board of Malaysia (IRBM)
No.: G1.24
Action: Assess the implementation of the Tax Corporate Governance Framework (TCGF).
Output Indicator(s):
- Evidence, insights and MOF; IRBM recommendations are developed on implementation gaps related to the TCGF and the promotion of good tax governance practices
Collaborative Partner(s): MOF; IRBM
THEMATIC PRIORITY 3: ENVIRONMENT
UNGP PILLLAR 1
ENVIRONMENTAL RIGHTS GOVERNANCE AND ACCOUNTABILITY
No.: E1.6
Action: Introduce and apply the polluter pays principle (PPP) P)8 as as an effective deterrent for business misconduct.
Output Indicator(s):
- Regulatory instruments and enforcement measures are implemented that clearly apply the PPP, including imposing substantial fines, environmental taxes, or remediation orders on polluting businesses.
Collaborative Partner(s): NRES; MOF; KPDN (SSM); KPKT
Tourism sector
The Malaysia NAP does not make explicit reference to tourism.
Trade
A NATIONAL ACTION PLAN ON BUSINESS AND HUMAN RIGHTS IS ESSENTIAL TO MEET OUR HUMAN RIGHTS OBLIGATIONS
What is the risk of inaction?
- “Reputational damage and loss of investor confidence: In June 2024, the UN High Commissioner for Human Rights Volker Türk pointed out that Malaysia’s foreign investment prospects are tied to its human rights performance, indicating that without improvements, the country could lose out on vital investments. Lacking a clear commitment to reform feeds a perception of risk that can drive investors and international partners away, harming Malaysia’s sustainable development goals and tarnishes Malaysia’s reputation as a trading partner.
- ESG-linked trade barriers and exclusion from markets: A prominent example is the European Union’s Carbon Border Adjustment Mechanism (CBAM) that will impose costs on carbon-intensive imports. Alarmingly, it is projected to impact 75 per cent of Malaysia’s exports to the EU, which accounts for eight per cent of Malaysia’s total exports between 2021 and 2023.2 Similarly, the EU and other developed markets are introducing due diligence laws to address deforestation, forced labour, and other human rights or environmental harms. The EU’s Corporate Sustainability Due Diligence Directive (CS3D) will oblige large companies to identify and address human rights and environmental risks in their supply chain. Malaysian companies that cannot demonstrate compliance with these standards may find European buyers unwilling to source from them. In e¤ect, Malaysia could be edged out of critical global value chains, not by formal sanctions, but by private sector decisions driven by foreign laws and consumer pressure.
- Barriers to trade agreements and regional leadership: Beyond market access issues, absence of state-led BHR reforms impair Malaysia’s ability to negotiate trade agreements or lead on economic initiatives. Major trading partners increasingly embed human rights and sustainability clauses in trade deals and a failure to demonstrate such commitments can stall negotiations or invite stricter conditions. Regionally, as ASEAN economies develop their own BHR frameworks, Malaysia could lag behind peers in meeting new norms, potentially weakening its influence in bilateral and multilateral economic engagements.”
THEMATIC PRIORITY 1: GOVERNANCE
UNGP PILLAR 1
PROCUREMENT, INVESTMENT AND TAX
No.: G1.22
Action: Develop guidance on business and human rights-related clauses for all free trade agreements.
Output Indicator(s):
- Guidance is developed that reinforces Malaysia’s position on human rights by aligning with international human, labour, and environmental rights standards when negotiating trade agreements.
- Stakeholder engagement is institutionalised and the conduct of ex-ante and ex-post impact assessments of international investment agreements in the context of human, labour and environmental rights, and climate change is encouraged.
Collaborative Partner(s): Ministry of Investment, Trade and Industry (MITI); BHEUU
Workers’ rights
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
FOUNDATIONAL
No.: L1.1
Action: Conduct a study that addresses the gaps between labour laws and national policies, and international labour standards including challenges faced by the government and businesses on ratifying international conventions
Output indicator(s):
- Provide evidence, insights and recommendations on Conventions below:
- C87 – ILO Freedom of Association & Protection of the Right to Organize Convention, 1948;
- C97 – ILO Migration for Employment Convention (Revised), 1949;
- C189 – ILO Domestic Workers Convention, 2011; C
- 190 – ILO Violence and Harassment Convention, 2019;
- ICESCR.
Collaborative partner(s): KESUMA
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
FOUNDATIONAL
No.: L1.2.
Action: Align the Employment Act 1955 [Act 265], the Sabah Labour Ordinance [Cap 67] and the Labour Ordinance Sarawak [Cap 76] on the issue of forced labour, consistent with ILO Protocol of 2014 to the Forced Labour Convention, 1930 (No. 29).
Output indicator(s):
- Multistakeholder consultations are organised to support the legislative harmonisation process.
- Legal provisions are revised or introduced that ensure all three labour laws equally address the prevention and protection against forced labour and the provision of remedy.
Collaborative partner(s): KESUMA; State governments and agencies
No.: L1.3
Action: Enhance protection of the rights of workers, including the participation of workers in trade unions, to guarantee decent work, social protection, training opportunities and job security in the Just Energy Transition.
Output indicator(s):
- Tripartite dialogues are convened to address human and labour rights challenges related to the Just Energy Transition.
- Revisions to labour rights protection frameworks are proposed that consider transition-related impacts.
Collaborative partner(s): KESUMA; Ministry of Energy Transition and Water Transformation (PETRA); energy sector; trade unions.
THEMATIC PRIORITY 2: LABOUR
UNGP PILLAR 1
FORCED LABOUR, CHILD LABOUR, AND OTHER FORMS OF LABOUR EXPLOITATION
No.: L1.6
Action: Strengthen the implementation of national laws related to public housing and migrant workers’ accommodations, such as the Workers’ Minimum Standards of Housing and Amenities Act 1990 [Act 446] and relevant provisions under the Local Government Act 1976 [Act 171].
Output Indicator(s):
- Operational relationships between federal and state agencies and local authorities are effectively aligned through enforcement operations, compliance reviews or joint inspections.
- Evidence, insights and recommendations are developed based on a survey on Standard Operating Procedures (SOPs).
Collaborative Partner(s): KESUMA ; KPKT; State governments or authorities
No.: L1.8
Action: Review bilateral agreements or Memorandums of Understanding (MOUs) with countries of origin to include enhanced provisions related to the rights, benefits, and welfare of migrant workers and ensure responsiveness to labour market requirements.
Output Indicator(s):
- Increase the number of multistakeholder consultations informing bilateral negotiations, ensuring the inclusion of CSOs and workers’ rights advocates.
- Summary of signed MOUs are published for existing and new agreements.
Collaborative Partner(s): KESUMA
SOCIAL PROTECTION AND RIGHT OF ASSOCIATION AND COLLECTIVE BARGAINING
No.: L1.10
Action: Strengthen social security initiatives for all workers and make self-employment insurance schemes mandatory through automatic subscriptions for workers in the informal or gig sector.
Output Indicator(s):
- Increased number of informal or gig workers contributing to the Employees Provident Fund (EPF) and enrolled in a self- employed scheme under Social Security Organization (SOCSO).
Collaborative Partner(s): KESUMA
No.: L1.11
Action: Enhance the protection of gig workers from unfair labour practices, through the enactment and implementation of a Gig Workers Bill.
Output Indicator(s):
- Legal or regulatory KESUMA reform measures are enacted to address labour vulnerabilities of gig workers.
- Basic worker rights are secured in the form of social security benefits such as health insurance and retirement plans, work injury compensation, the right to unionise and collectively bargain and anti- discrimination protections.
Collaborative Partner(s): KESUMA
No.: L1.12
Action: Promote equitable access to employment for vulnerable workers including women, persons with disabilities and older persons.
Output Indicator(s):
- Engagement sessions with vulnerable workers are organised to identify targeted solutions that increase their access to a living wage, nondiscriminatory career promotions and other work benefits.
Collaborative Partner(s): KESUMA, KPWKM
No.: L1.13
Action: Provide financial and technical support for the professionalisation of trade unions.
Output Indicator(s):
- Number of trade KESUMA unions receiving financial and technical support to enhance their skillsets for them to represent their members more effectively.
Collaborative Partner(s): KESUMA
UNGP PILLAR 2
No.: L2.5
Action: Adopt fair recruitment practices expected by the global marketplace in line with the ILO General principles and operational guidelines for fair recruitment and Definition of recruitment fees and related costs. Responsibilities of businesses in this respect include not charging recruitment fees or related costs to migrant workers; engaging only with licenced and compliant recruitment agencies; providing workers with written contracts; ensuring decent living and working conditions; and overall complying with labour laws and international labour standards.
No.: L2.6
Action: Adopt good labour practices expected by the global marketplace including standards set by the ILO, IOM and UNICEF. Companies are encouraged to join industry- or sector-specific collectives or associations that proactively subscribe to international human rights standards and provide certification or support services to their members to achieve those standards.
No.: L2.9
Action: Promote the implementation of the minimum wage and encourage the provision of a living wage – in line with international guidance by ILO – as a matter of corporate responsibility and commitment, alongside family-friendly policies and other employment benefits (including annual and medical leave, health coverage, and employment injury insurance) among the company’s suppliers and business partners.
No.: L2.11
Action: Promote the meaningful and active participation of workers, trade union representatives, and civil society actors in social dialogue, company-led sustainability initiatives, multistakeholder engagements, and social audits. Their selection should be conducted through transparent and fair processes to ensure credibility and effectiveness. Businesses must also safeguard against any form of reprisals for their participation.
No.: L2.12
Action: Demonstrate that no restrictions, penalties, sanctions or any other forms of retaliation or reprisal are imposed on or taken against workers for joining and participating in a trade union of their choice. This means genuinely safeguarding workers’ fundamental right to freely associate and organise without fear of discrimination, harassment or unfair treatment by employers.
- UNGP PILLAR 3
No.: L3.2
Action: Establish an industry-based funding mechanism for purposes of worker remediation in cases of violations of the ILO Indicators of Forced Labour.
Output Indicator(s):
- Tripartite engagement sessions are convened to develop and pilot a sectoral compensation scheme for high-risk sectors.
Collaborative Partner(s): KESUMA business association; trade unions
No.: L3.3
Action: Enhance the capacity of State grievance-handlers to effectively mediate and address grievances received from workers, including migrant workers and young workers and children.
Output Indicator(s):
- Increased number of effective trainings at the state level on mediating and addressing worker grievances, with clear learning outcomes.
Collaborative Partner(s): KESUMA; State authorities
No.: L3.4
Action: Publish labour rights KESUMA grievances received by State-led judicial and non-judicial mechanisms on a regular basis.
Output Indicator(s):
- A database of grievances and their outcomes is developed and publicised and made easily accessible.
- Information is updated regularly and the data disaggregated by key labour factors such as gender, age, nationality, and employment status.
Collaborative Partner(s): KESUMA
No.: L3.5
Action: Produce national guidelines containing a common standard to be met for the remediation of worker grievances concerning the types of labour rights violations.
Output Indicator(s):
- Standard guidelines are developed, applicable to all sectors, in line with international standards.
- The national guidelines developed are disseminated widely among workers in all sectors.
Collaborative Partner(s): KESUMA; business associations; trade unions
No.: L3.7
Action: Establish grievance mechanisms with the active participation of workers, centring gender and diversity in the formation of grievance committees or departments and related remediation processes.
Output Indicator(s):
- Grievance mechanisms are established or revised to include workers in the design and application.
- Adequate and up-to-date anti-discrimination and gender sensitivity training for all personnel are conducted, especially those handling grievances and remediation processes.
- Independent, gender-sensitive investigations of violations are provided, addressing gender-linked power imbalances during dispute resolution processes.
Collaborative Partner(s): Businesses
No.: L3.11
Action: Launch nationwide worker socialisation and engagement programmes that aim at building worker confidence and trust and encourage the use of non- State and non-judicial grievance mechanisms.
Output Indicator(s):
- Engagement programmes are organised across Malaysia, starting with high-risk sectors.
- Engagement programmes have considered specific invisible barriers faced by women, migrant workers, persons with disabilities, young workers and children and other vulnerable communities including language, norms, cultural traditions, and social or gender-linked vulnerabilities.
Collaborative Partner(s): KESUMA; State agencies; businesses; IGOs
No.: L3.12
Action: Increase social support and interventions for vulnerable migrant and refugee workers, including young workers and children, experiencing domestic violence and labour exploitation.
Output Indicator(s):
- Access to social support in the form of counselling, legal aid and shelter is increased among migrant and refugee workers, as well as young workers and children.
Collaborative Partner(s): KESUMA; State agencies; businesses; IGOs; labour and children’s rights advocates
