Norway

4.2 Non-state-based grievance mechanisms 

Grievance mechanisms at company level [page 41]

The 29th principle concerns what companies themselves should do to ensure access to grievance mechanisms. Companies that discover or are made aware that they may cause or help to cause a violation of individuals’ rights should establish or participate in effective grievance mechanisms and engage in a dialogue with the interested parties. In this way the company may succeed in addressing potential problems before they can escalate into conflict. Norwegian companies are encouraged to actively share their experience of grievance mechanisms and dialogue with interested parties. The National Contact Point, in cooperation with enterprises that have made considerable progress in this area, can provide practical advice on the establishment of consultation and grievance mechanisms.