Norway

4.2 Non-state-based grievance mechanisms [page 41]

Principles 28–30 deal with non-state-based grievance mechanisms, such as those established by the business sector itself. These may be linked with an individual enterprise such as a factory, or take the form of schemes aimed at a particular local community. Other types of grievance mechanisms are available to companies through industry organisations or tripartite cooperation. The 28th principle concerns the state’s responsibility to facilitate the establishment of non-state-based grievance mechanisms. Norway supports the organisation Access Facility. Access promotes effective problem solving for company–community conflicts by providing a safe space for dialogue between companies, communities and governments. It has a global network of professional facilitators who help communities and companies find practical solutions. At present the network is supported by institutions in the following countries: Argentina, Bolivia, Brazil, Chile, the Philippines, India, Kenya, Nigeria, Peru, South Africa, Thailand, Uganda and the US. Norway is supporting the training of facilitators in 2015.