France

III. Access to Remedy

Non – judicial mechanisms

At the national level

2.6 Grievance mechanisms in companies

Proposal for Action No. 17 [page 59]

Actions to be implemented

Encourage the establishment of grievance mechanisms by businesses that meet the following criteria for implementation:

• They support dialogue, consultation and complaints for people who consider themselves adversely impacted;
• Information is provided on the existence of these mechanisms;
• Any complaints are dealt with at the earliest possible opportunity;
• Reports on the implementation and/or results of these mechanisms are provided to stakeholders.