Ghana- 1st- Non-judicial grievance mechanisms

By Daniel Morris | 4. November 2025

CHAPTER: 3 BUSINESS AND HUMAN RIGHTS SITUATIONAL ANALYSIS

3.3.14 Access to Effective Remedy Deficits

State-based Non-Judicial Mechanism

  • Limited access to legal aid services
  • Low presence of legal aid scheme
  • Inadequate resources for CHRAJ and LAC
  • Inadequate resources for Police for prosecution
  • Inadequate human and logistical resources at the National Labour Commission

Non-State-based Grievance Mechanism

  • Weak institutional capacity to address grievances
  • Lack of collective bargaining agreements
  • Weak collaboration with state-based judicial mechanisms
  • Absence of redress mechanisms

CHAPTER: 4 STRATEGIES AND INTERVENTIONS

4.1 Strategies to achieve Key Objectives of the Three Pillars

4.1.2 Pillar 2: The Corporate Responsibility to Respect Human Rights

Strategy: 2.1 Strengthen periodic implementation and reporting mechanisms on business and human rights

Activities: Establish internal grievance reporting mechanisms on BHR

  • Time frame: 2025-2029
  • Implementing lead agencies: Employers’ Associations, GEA
  • Implementing collaborating agencies: MDAs, MMDAs, MoTI, CSOs, PEF, AGI, CHRAJ

Activities: Sensitize Workers on their rights and grievance-redress mechanisms

  • Time frame: 2025-2029
  • Implementing lead agencies: Employers’ Associations, GEA
  • Implementing collaborating agencies: MDAs, MMDAs, CSOs, PEF, AGI, CHRAJ, Trade Unions

4.1.3 Pillar 3: Access to Effective Remedy

Key Objective 4: To enhance access to effective remedy for victims of business-related human rights abuses and violations in business operation

Strategy: 4.3 Strengthen access to remedy mechanisms against business and human rights abuses and violations

Activities: Organize sensitization and awareness creation programmes on rights-holders and victims’ access to judicial and non-judicial justice

  • Time frame: 2025-2029
  • Implementing lead agencies: OAG&MOJ
  • Implementing collaborating agencies: LAC, GBA, Media, NLC

Strategy: 4.4 Strengthen institutional capacity on effective, inclusive and gender-responsive access to remedy

Activities: Advocate for an increase in the budgetary allocations to the state judicial and non-judicial institutions

  • Time frame: 2025-2029
  • Implementing lead agencies: OAG&MOJ, CHRAJ
  • Implementing collaborating agencies: Parliament, MoF, JS, CSOs

Activities: Organize capacity building programmes for law enforcement agencies on judicial and non-judicial remedial services on BHR violations.

  • Time frame: 2025-2029
  • Implementing lead agencies: OAG&MOJ, Judiciary
  • Implementing collaborating agencies: CHRAJ, GPS, CHRAJ, MINTER, GBA, LAC, Ghana Prisons Service, JS

Activities: Organize capacity building programmes for lawyers, human rights defenders and judicial officers on access to effective  remedy for victims of BHR abuse

  • Time frame: 2025-2029
  • Implementing lead agencies: OAG&MOJ, CHRAJ
  • Implementing collaborating agencies: Judiciary, JS, GPS, MINTER, GBA, CSOs, LAC, CBOs